Customer reference
R.B.F. Workwear Diffusion
R.B.F Workwear Diffusion is recognised for its professional commitment, delivering high‑quality products that meet safety standards. With expertise in personal protection since 1998, the team provides prompt and reliable service. Specialising in workwear, personal protective equipment, safety footwear and more, R.B.F Workwear Diffusion represents a dynamic team that stays closely aligned with market trends. Beyond product supply, the company also excels in corporate communication, offering a wide variety of promotional items and corporate gifts.
Industry
Location
Esch an der Alzette, Luxembourg
Implemented by
Case on Odoo
The context
From growing operations to an integrated Odoo ERP foundation
R.B.F. Workwear Diffusion is a wholesale and retail specialist in workwear, personal protective equipment, safety footwear and related products, serving professional customers from Esch an der Alzette, Luxembourg.
Before this project, R.B.F. Workwear Diffusion did not yet have a fully integrated management solution, depended on non‑standardised processes, and handled many tasks manually, which restricted visibility and efficiency across sales, purchasing, inventory and financial follow‑up.
The key objectives were to secure reliable day‑to‑day operations, reduce manual work, gain better control over purchasing and inventory, and obtain clear, consolidated visibility of business performance to support future growth.
Their needs
A comprehensive management solution built on Odoo ERP
The client was looking for a comprehensive management solution for its operations and wanted to integrate management software, leading to Captivea’s involvement as the supervisor of its Odoo enterprise management system.
- Integrate a single management solution to support all core operations.
- Reduce manual data entry by centralising information in one system.
- Improve purchasing and inventory control to support product availability and service quality.
- Gain reliable, consolidated reporting to steer the business with clear indicators.
The proposed solution
A structured Odoo analysis and roadmap for optimisation
Captivea Luxembourg carried out a complete analysis of R.B.F. Workwear Diffusion’s Odoo environment through business discovery and themed workshops, producing detailed deliverables, validating the budget and timeline, and defining how to leverage Sales, Employees, Accounting, Documents, Inventory and Purchase to automate processes, save time and support future improvements.
The first step of this project is to perform a complete analysis of the client's Odoo environment.
Analysis objectives
- To be reassured on the faisability
- Show that we understood their business
- To confirm a budget
- To know and confirm how we will do it
- Know the timeline
Analysis processes
- Business discovery
- Workshops By theme / group of people / domains
- Create the deliverables documents
- Present it
- Handle feedback
The results
Benefits & Returns on investment
What the client gained, day after day, once the solution went live.
Time saving
- Centralised organisation of financial documents
- Generate quotes in a few clicks
- Quick sharing of documents
- Simplified supply management
- Automation of intervention schedules
Productivity gain
- Centralised management of leads and customers, increasing sales team efficiency
- Smoother order processing with real-time stock tracking
- Clear visualisation of performance and key indicators
- Quick access to employee information
Increase in sales
- Improved client satisfaction through faster project delivery
- Better time management that helps allocate resources to the most profitable projects
- Identification of additional needs through ticket analysis
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