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Customer reference

Quintus

Quintus draws its inspiration from the word "quintessence," meaning the purest essence. We bring this idea to life by combining exquisite materials, distinctive design, and master craftsmanship to create timeless furniture, lighting, and accessories. Supported by dedicated customer care, we work hand in hand with interior designers and architects to offer a seamless experience, from bespoke pieces to carefully curated collections. Our ultimate aim? Extraordinary interiors that are both sophisticated and understated.

Industry

Households

Location

Los Angeles, California (US), United States

Implemented by

Case on Odoo

The context

Luxury furniture excellence that calls for equally refined operations

Quintus is a Los Angeles-based creator of luxury furniture, lighting, and accessories, working closely with interior designers and architects to bring refined, understated interiors to life.

Before the project, Quintus was already using Odoo, but they needed to be sure their ERP set-up genuinely supported their growing operations, from bespoke creations to curated collections, and that day-to-day processes were as streamlined and reliable as the experience they promise their clients.

The key objectives were to streamline operations through a robust ERP, secure a clear roadmap for their Odoo environment, and gain confidence that their systems could scale with growing demand while maintaining exceptional service and craftsmanship.

Their needs

Clarity and confidence with a robust Odoo ERP

Quintus engaged Odoo implementation specialist Captivea to streamline operations with a robust ERP and to obtain a clear, validated vision of how Odoo should support their business.

  • To gain assurance on the feasibility of their Odoo-based transformation.
  • To be confident that Captivea fully understood their luxury furniture and design-driven business.
  • To confirm a realistic budget and know exactly how the project would be executed.
  • To define a clear timeline and a secure, well-documented implementation plan for their Odoo environment.

The proposed solution

A structured analysis of the existing Odoo environment

Captivea began with a comprehensive analysis of Quintus’s Odoo environment, combining business discovery and themed workshops to document processes, validate feasibility, and prepare deliverables to guide the optimisation of Accounting, Invoicing, Odoo Studio, Inventory, Manufacturing, Purchase, CRM, and Sales for sustained operational improvements.

The first step of this project is to perform a complete analysis of the client's Odoo environment.

Analysis objectives

  • To be reassured on the faisability
  • Show that we understood their business
  • To confirm a budget
  • To know and confirm how we will do it
  • Know the timeline

Analysis processes

  1. Business discovery
  2. Workshops By theme / group of people / domains
  3. Create the deliverables documents
  4. Present it
  5. Handle feedback

Odoo apps deployed

The Odoo suite on this project

All Odoo applications, activated at the pace of the client's needs.

Sales & CRM

Inventory & Manufacturing

Technical

The results

Benefits & Returns on investment

What the client gained, day after day, once the solution went live.

Time saving

  • Centralised organisation of financial documents
  • Generate Quotes in a Few Clicks
  • Quick sharing of documents
  • Simplified supply management
  • Automation of intervention schedules

Productivity gain

  • Centralised management of leads and customers, enhancing sales team efficiency
  • Smoother order processing with real-time stock tracking
  • Clear visualisation of performance and key indicators
  • Quick access to employee information

Increase in sales

  • Improved client satisfaction through faster project delivery
  • Better time management that helps allocate resources to the most profitable projects
  • Identification of additional needs through ticket analysis

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