Customer reference
Hungry Giant Waste Systems LLC
Hungry Giant Waste Systems is dedicated to transforming food waste into valuable resources through cutting-edge on-site recycling solutions. Partnering with businesses that generate commercial volumes of food waste, the company delivers comprehensive, tailored services that not only manage waste efficiently but also minimise environmental impact. With a focus on sustainability and innovation, Hungry Giant Waste Systems empowers organisations to turn waste into opportunity, optimise their processes, and contribute to a healthier, more responsible world. Their solutions combine advanced technology, expert engineering, and hands-on support to ensure that every step of the waste management process, from collection to recycling, is handled effectively and sustainably.
The context
From scattered tools to a centralised, reliable Odoo ERP
Hungry Giant Waste Systems LLC manufactures advanced waste recycling equipment and provides innovative on-site food waste recycling solutions for businesses that generate large volumes of organic waste.
Before the project, accounting, inventory, field service, and customer support were handled in separate, unreliable tools. Information was fragmented, processes were difficult to follow end to end, and the teams lacked a single, consolidated view of operations to support fast, confident decision-making.
The objectives were to regain control over operations with accurate, real-time data; reduce manual work and errors; support their growth in sustainable food waste management; and ensure that every interaction with customers and partners was backed by consistent, dependable information.
Their needs
A single, integrated system to run operations and customer service
Hungry Giant Waste Systems wanted to move away from scattered, unreliable tools and move to one integrated system that would manage accounting, inventory, field service and customer support in a single place, improving visibility and making teams more efficient.
- Centralise accounting, inventory, field service and customer support in one integrated ERP.
- Eliminate duplicate data entry and errors between operational and financial tools.
- Give every team reliable, up-to-date information so they can respond quickly to customers.
- Improve overall productivity with streamlined, standardised processes and reporting.
The proposed solution
An Odoo ERP foundation built around a thorough preliminary analysis
Captivea USA began by carrying out a complete analysis of Hungry Giant Waste Systems LLC’s Odoo environment to validate feasibility, confirm the project approach, align on budget and timeline, and demonstrate a clear understanding of their business. Through themed workshops and business discovery sessions, Captivea produced detailed deliverables and refined them with client feedback, then deployed Odoo ERP with the Accounting, Helpdesk, CRM, Sales, Inventory and Purchase apps to centralise operations, automate transactions and provide real-time visibility across finance, sales, supply chain and customer support.
The first step of this project is to perform a complete analysis of the client's Odoo environment.
Analysis objectives
- To be reassured on the faisability
- Show that we understood their business
- To confirm a budget
- To know and confirm how we will do it
- Know the timeline
Analysis processes
- Business discovery
- Workshops By theme / group of people / domains
- Create the deliverables documents
- Present it
- Handle feedback
Odoo apps deployed
The Odoo suite on this project
All Odoo applications, activated at the pace of the client's needs.
Finance
The results
Benefits & Returns on investment
What the client gained, day after day, once the solution went live.
Time saving
- Centralised organisation of financial documents
- Generate quotes in a few clicks
- Quick sharing of documents
- Simplified supply management
- Automation of intervention schedules
Productivity gain
- Centralised management of leads and customers, increasing sales team efficiency
- Smoother order processing with real-time stock tracking
- Clear visualisation of performance and key indicators
- Quick access to employee information
Increase in sales
- Improved client satisfaction through faster project delivery
- Better time management that helps allocate resources to the most profitable projects
- Identification of additional needs through ticket analysis
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