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Customer reference

Emo Skills

Contributing to the essential changes our society needs by rediscovering the values of sharing and kindness! Through our trainings and workshops, and thanks to the expertise of our team, we aim to support the transformation of society by promoting the development of socio-emotional and relational skills and behaviours – the “savoir-être” that helps positively change the life of every human being, starting with our children.

Industry

Education

Location

Bertrange, Luxembourg

Implemented by

The context

A growing training organisation seeking structure and visibility

Emo Skills is an education organisation based in Bertrange, Luxembourg, dedicated to trainings and workshops that develop socio-emotional and relational skills, with a particular focus on positively transforming the lives of children and the adults around them.

Before the Odoo ERP project, Emo Skills was developing its activities with limited tools and fragmented processes, which made it difficult to track trainings, participants and administrative tasks with the level of structure and visibility the team was aiming for.

For Emo Skills, the challenge was to continue offering high-quality, value-driven trainings while achieving better organisation, reliable information and more time to focus on human relationships rather than administrative workload.

Their needs

An ERP foundation to support mission-driven training activities

Emo Skills wanted an integrated management solution that would help structure its day-to-day operations, centralise key information and support the growth of its trainings and workshops without losing sight of its core human values.

  • Centralise essential information related to trainings, workshops and participants in a single system.
  • Simplify and secure administrative and operational follow-up with consistent processes.
  • Gain clearer visibility into activities to support better decision-making and planning.
  • Support sustainable growth while preserving the organisation’s focus on human values and relationships.

The proposed solution

Implementing Odoo ERP as a central management tool

Captivea Luxembourg implemented Odoo ERP for Emo Skills to bring together the organisation’s key administrative and operational activities in a single, structured environment, giving the team clearer visibility into its trainings and workshops and a more efficient way to manage its day-to-day work.

The first step of this project is to perform a complete analysis of the client's Odoo environment.

Analysis objectives

  • To be reassured on the feasibility
  • Show that we understood their business
  • To confirm a budget
  • To know and confirm how we will do it
  • Know the timeline

Analysis processes

  1. Business discovery
  2. Workshops by theme / group of people / domains
  3. Create the deliverable documents
  4. Present it
  5. Handle feedback

The results

Benefits & returns on investment

What the client gained, day after day, once the solution went live.

Time saving

  • Centralised organisation of financial documents
  • Generate quotes in a few clicks
  • Quick sharing of documents
  • Simplified supply management
  • Automation of intervention schedules

Productivity gain

  • Centralised management of leads and customers, increasing sales team efficiency
  • Smoother order processing with real-time stock tracking
  • Clear visualisation of performance and key indicators
  • Quick access to employee information

Increase in sales

  • Improved client satisfaction through faster project delivery
  • Better time management that helps allocate resources to the most profitable projects
  • Identification of additional needs through ticket analysis

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