Customer reference
Divine
Mayrig Bistrot is a restaurant located in Geneva, specializing in Armenian and Lebanese cuisine. With a seating capacity of around 60, it offers an authentic and warm culinary experience. The name "Mayrig" means "little mother" in Armenian, paying tribute to Armenian mothers who preserve the region's rich culinary heritage.
Industry
Location
Genève, Switzerland
Implemented by
Case on Odoo
The context
Setting up a new restaurant from day one with Odoo
Divine operates Mayrig Bistrot, a Geneva restaurant that serves authentic Armenian and Lebanese cuisine in a warm setting with around 60 covers.
As a newly established restaurant, Mayrig Bistrot needed to structure its operations right from the beginning. Without an integrated system, point of sale, stock control, purchasing and accounting would end up being managed in separate tools, leading to manual follow-up and limited visibility on performance.
The priority was to open with reliable point-of-sale operations, maintain tight control over inventory and margins, and ensure that the restaurant team could focus on service and culinary quality rather than administrative work.
Their needs
A robust, integrated ERP to support a restaurant launch
Mayrig Bistrot wanted an Odoo ERP implementation that would efficiently manage its point of sale and organise all day-to-day operations from the start.
- A reliable, easy-to-use point-of-sale (POS) system designed for restaurant service.
- Centralised management of inventory and purchasing to avoid stock-outs and wastage.
- Clear organisation of accounting and financial tracking within the same system.
- Tailored Odoo features and training so the team could become independent quickly.
The proposed solution
A complete Odoo ERP foundation tailored to restaurant operations
Captivea France implemented Odoo ERP for Mayrig Bistrot, installing and configuring the point-of-sale terminals, and deploying Accounting, Employees, Inventory, Manufacturing and Point of Sale to centralise operations. Dedicated workshops and tailored developments aligned Odoo with the restaurant’s processes, while comprehensive training enabled the team to manage daily service, stock and finances efficiently from a single system.
The first step of this project is to perform a complete analysis of the client's Odoo environment.
Analysis objectives
- To be reassured on the faisability
- Show that we understood their business
- To confirm a budget
- To know and confirm how we will do it
- Know the timeline
Analysis processes
- Business discovery
- Workshops By theme / group of people / domains
- Create the deliverables documents
- Present it
- Handle feedback
Odoo apps deployed
The Odoo suite on this project
All Odoo applications, activated at the pace of the client's needs.
Sales & CRM
Inventory & Manufacturing
Finance
Human Resources
The results
Benefits & Returns on investment
What the client gained, day after day, once the solution went live.
Time saving
- Centralised organisation of financial documents
- Generate Quotes in a Few Clicks
- Quick sharing of documents
- Simplified supply management
- Automation of intervention schedules
Productivity gain
- Centralised management of leads and customers, increasing sales team efficiency
- Smoother order processing with real-time stock tracking
- Clear visualisation of performance and key indicators
- Quick access to employee information
Increase in sales
- Improved client satisfaction through faster project delivery
- Better time management that helps allocate resources to the most profitable projects
- Identification of additional needs through ticket analysis
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