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Customer reference

Cantrio

Pioneered by manufacturing specialists with a discerning eye for luxury, Cantrio is revolutionising the interior finishes landscape. Their expertise lies in value engineering and custom-made interior elements, achieving previously unattainable levels of design and quality at competitive prices.

Industry

Manufacturing

Location

Toronto, United States

Implemented by

Case on Odoo

The context

Luxury bathroom and kitchen fixtures with exacting production requirements

Cantrio designs and manufactures high-end interior finishes and fixtures, bringing together value engineering and custom-made elements for bathroom and kitchen environments.

Before the project, Cantrio relied on separate tools and manual processes to handle everyday operations, which made it harder to keep information aligned between manufacturing activities and the rest of the business.

The stakes were to keep delivering luxury-level quality at competitive prices while gaining reliable control over operations and data as the company continued to grow.

Their needs

A robust ERP backbone for a growing luxury manufacturer

Cantrio wanted a single, reliable system to oversee their operations so they could better manage production, costs and customer expectations in the interior finishes market.

  • Centralise operational data in one ERP platform instead of scattered tools.
  • Reduce manual work and repetitive data handling across your business.
  • Ensure consistent product quality and on‑time delivery for premium fixtures.
  • Gain better visibility to guide decision-making as your company scales up.

The proposed solution

An Odoo ERP foundation customised for Cantrio’s operations

Captivea USA implemented Odoo ERP as Cantrio’s central system so that their core activities could run on a single, unified platform, improving data consistency and supporting the company’s focus on quality and competitive pricing.

The first step of this project is to perform a complete analysis of the client's Odoo environment.

Analysis objectives

  • To gain clarity and confidence on feasibility
  • Show that we understood their business
  • To confirm a budget
  • To know and confirm how we will do it
  • Know the timeline

Analysis processes

  1. Business discovery
  2. Workshops by theme / group of people / domains
  3. Create the deliverable documents
  4. Present it
  5. Handle feedback

The results

Benefits & returns on investment

What the client gained, day after day, once the solution went live.

Time saving

  • Centralised organisation of financial documents
  • Generate quotes in a few clicks
  • Quick sharing of documents
  • Simplified supply management
  • Automation of intervention schedules

Productivity gain

  • Centralised management of leads and customers, boosting sales team efficiency
  • Smoother order processing with real-time stock tracking
  • Clear visualisation of performance and key indicators
  • Quick access to employee information

Increase in sales

  • Improved client satisfaction through faster project delivery
  • Better time management that helps allocate resources to the most profitable projects
  • Identification of additional needs through ticket analysis

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