Customer reference
Ashanti's Beauty
Ashanti'S is a company specialising in wellness in Luxembourg.
Susana, the director, offers home and institute treatments for seniors and people with reduced mobility.
The context
A growing wellness business in need of structured day-to-day management
Ashanti's Beauty is a wellness company in Schifflange, Luxembourg, where Susana, the director, offers home and centre-based treatments for senior citizens and people with reduced mobility.
As Ashanti's business grew in recent years, operations were handled without an integrated management system, making it difficult to coordinate the website, staff schedules, customer communication, cash register and appointment bookings on a day-to-day basis.
The challenge was to support continued growth while maintaining quality, ensuring smooth appointment management and billing, and giving Susana clear visibility over her activities so she could focus on client care rather than manual administration.
Their needs
A unified tool to manage daily activities and support growth
Ashanti's Beauty wanted management software to run the business on a daily basis, covering website management, schedules, communication with customers, cash register and appointment booking.
- Website management integrated with the rest of the business
- Reliable management of staff and appointment schedules
- Efficient communication with customers before and after appointments
- A cash register and appointment booking system that work together
The proposed solution
An Odoo ERP base connecting website, sales and services
Captivea Luxembourg first carried out a complete analysis of Ashanti's Odoo environment, then implemented Odoo ERP with Website Builder, eCommerce, Invoicing, Point of Sale, Inventory and Appointments to streamline day-to-day operations, centralise information and automate key processes such as billing, calendar management and online sales.
The first step of this project is to perform a complete analysis of the client's Odoo environment.
Analysis objectives
- To be reassured on the faisability
- Show that we understood their business
- To confirm a budget
- To know and confirm how we will do it
- Know the timeline
Analysis processes
- Business discovery
- Workshops By theme / group of people / domains
- Create the deliverables documents
- Present it
- Handle feedback
Odoo apps deployed
The Odoo suite on this project
All Odoo applications, activated at the pace of the client's needs.
Sales & CRM
Inventory & Manufacturing
Finance
The results
Benefits & Returns on investment
What the client gained, day after day, once the solution went live.
Time saving
- Centralised organisation of financial documents
- Generate quotes in a few clicks
- Quick sharing of documents
- Simplified supply management
- Automation of intervention schedules
Productivity gain
- Centralised management of leads and customers, increasing sales team efficiency
- Smoother order processing with real-time stock tracking
- Clear visualisation of performance and key indicators
- Quick access to employee information
Increase in sales
- Improved client satisfaction through faster project delivery
- Better time management that helps allocate resources to the most profitable projects
- Identification of additional needs through ticket analysis
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