Customer reference
ACTION-NDT
Action NDT is your trusted partner for all your Non-Destructive Testing (NDT) needs. Our expertise extends from the distribution and design of cutting-edge NDT equipment to custom manufacturing and associated services such as after-sales service, annual calibrations, and consulting.
Industry
Location
St Etienne De Tulmont, France
Implemented by
Case on Odoo
The context
A growing NDT specialist diversifying equipment and services
ACTION-NDT is a France-based specialist in Non-Destructive Testing (NDT), combining distribution, design, and custom manufacturing of advanced NDT equipment with a wide range of associated services.
Before the Odoo ERP project, ACTION-NDT had to manage its distribution, design, custom manufacturing, and service activities with separate tools and processes, making it harder to streamline operations, keep information consistent, and maintain clear visibility of day-to-day activities.
The stakes were to support the company’s growth in Non-Destructive Testing equipment, secure reliable operations from order to after-sales service, and give teams a shared, up-to-date view of their activity.
Their needs
Structuring NDT operations around a single ERP backbone
ACTION-NDT wanted a robust ERP system to consolidate the management of its distributed NDT equipment, custom manufacturing, and value-added services within a single, coherent platform.
- Centralise core activities such as distribution, design, manufacturing, and services within one integrated system.
- Reduce duplicate data entry between tools and keep customer, product, and service information consistent.
- Improve coordination of orders, equipment availability, and after-sales interventions for NDT customers.
- Gain clearer visibility into operational activity to support decision-making and future growth.
The proposed solution
An Odoo ERP tailored for an NDT equipment specialist
Captivea France implemented Odoo ERP for ACTION-NDT as the central system to support its NDT equipment distribution, design, custom manufacturing, and associated services, providing a structured, unified environment for managing its operations.
The first step of this project is to perform a complete analysis of the client's Odoo environment.
Analysis objectives
- To be reassured on the feasibility
- Show that we understood their business
- To confirm a budget
- To know and confirm how we will do it
- Know the timeline
Analysis processes
- Business discovery
- Workshops by theme / group of people / domains
- Create the deliverable documents
- Present it
- Handle feedback
The results
Benefits & returns on investment
What the client gained, day after day, once the solution went live.
Time saving
- Centralised organisation of financial documents
- Generate quotes in a few clicks
- Quick sharing of documents
- Simplified supply management
- Automation of intervention schedules
Productivity gain
- Centralised management of leads and customers, increasing sales team efficiency
- Smoother order processing with real-time stock tracking
- Clear visualisation of performance and key indicators
- Quick access to employee information
Increase in sales
- Improved client satisfaction through faster project delivery
- Better time management that helps allocate resources to the most profitable projects
- Identification of additional needs through ticket analysis
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