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Customer reference

BSPK

BSPK is an independent consulting firm based in the Grand Duchy of Luxembourg and active both locally and abroad.
BSPK's mission is to serve and listen to companies wishing to develop their potential. Our mission is primarily human, resolutely strategic and pragmatically organizational.

Industry

Other Services

Location

Pétange, Luxembourg

Implemented by

The context

Centralizing information and automating BSPK's consulting activities

BSPK is an independent consulting firm based in the Grand Duchy of Luxembourg, active both locally and abroad, supporting companies that want to develop their potential through strategic and organizational consulting.

Before the project, BSPK managed many activities and maintained close relationships with a wide variety of contacts, but information was scattered and handled manually, making it difficult to consolidate data and structure processes in a single, coherent system.

The stakes for BSPK were to secure reliable, centralized information, maintain high-quality relationships with their contacts as the firm grew, and gain better visibility on activity and performance through structured, automated processes.

Their needs

A single, structured system to centralize BSPK's activities

BSPK wanted to centralize information related to their many activities and contacts and implement automation to manage their business efficiently, which led them to choose the Odoo solution.

  • Centralize all key information about activities, contacts and operations in one system.
  • Automate recurring business processes to reduce manual handling and save time.
  • Structure BSPK's organization so that managers can focus on their core business with the right skills in the right positions.
  • Improve visibility and communication, internally and externally, to give clear meaning to performance and decision-making.

The proposed solution

A complete Odoo analysis and deployment tailored to BSPK's business

Captivea Luxembourg began with a complete analysis of BSPK's Odoo environment, running themed business discovery workshops, creating detailed deliverable documents, presenting them and handling feedback to confirm feasibility, budget, methodology and timeline. On this basis, Odoo ERP was deployed with integrated modules for Finance, Marketing, Website, Human Resources, Supply Chain, Services and Sales, enabling time savings, automatic billing, quick quote creation, customized Odoo screens, centralized information and productivity gains across BSPK's operations.

The first step of this project is to perform a complete analysis of the client's Odoo environment.

Analysis objectives

  • To be reassured on the feasibility
  • Show that we understood their business
  • To confirm a budget
  • To know and confirm how we will do it
  • Know the timeline

Analysis processes

  1. Business discovery
  2. Workshops by theme / group of people / domains
  3. Create the deliverable documents
  4. Present it
  5. Handle feedback

Odoo apps deployed

The Odoo suite on this project

All Odoo applications, activated at the pace of the client's needs.

Sales & CRM

Inventory & Manufacturing

Productivity

The results

Benefits & returns on investment

What the client gained, day after day, once the solution went live.

Time saving

  • Centralized organization of financial documents
  • Generate quotes in a few clicks
  • Quick sharing of documents
  • Simplified supply management
  • Automation of intervention schedules

Productivity gain

  • Centralized management of leads and customers, increasing sales team efficiency
  • Smoother order processing with real-time stock tracking
  • Clear visualization of performance and key indicators
  • Quick access to employee information

Increase in sales

  • Improved client satisfaction through faster project delivery
  • Better time management that helps allocate resources to the most profitable projects
  • Identification of additional needs through ticket analysis

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