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Customer reference

SprintRay, Inc.

SprintRay (founded in 2014) manufactures 3D printers specifically for dentistry. These printers are designed to be accessible, reliable, and user-friendly, allowing dentists to provide faster care and offer more treatment options.  However, SprintRay's vision extends beyond dentistry. They aim to unlock the full potential of desktop 3D printing and transform entire industries.

Industry

Other Services

Location

Los Angeles, United States

Implemented by

Case on Odoo

The context

Scaling a fast-growing dental 3D printing manufacturer on a reliable ERP foundation

SprintRay Inc is a Los Angeles-based manufacturer of dental 3D printers that are designed to be accessible, reliable, and user-friendly, enabling dentists to deliver faster care and offer a wider range of treatment options.

Before this project, SprintRay was already running its operations on Odoo, but needed clarity on how well the system matched their rapid growth, evolving product portfolio, and ambitious vision to transform desktop 3D printing across industries.

The key objective was to secure a robust, scalable ERP backbone that could support ongoing innovation, ensure reliable day-to-day operations, and give management confidence in their investment, roadmap, and ability to consistently deliver excellent customer experiences.

Their needs

Reassuring feasibility and aligning Odoo with SprintRay’s growth ambitions

SprintRay wanted reassurance about the feasibility of their Odoo roadmap, to ensure their partner truly understood their business, and to confirm how the project would be delivered, on what budget, and within which timeline.

  • Validate the feasibility of their Odoo projects and future evolution.
  • Ensure their business processes were clearly understood and accurately modelled in Odoo.
  • Confirm an investment budget aligned with a realistic implementation plan.
  • Secure a clear, agreed timeline and methodology for the next phases of their Odoo journey.

The proposed solution

A structured Odoo environment analysis built on workshops and clear deliverables

Captivea USA carried out a complete analysis of SprintRay’s Odoo environment, running business discovery workshops by theme and stakeholder group, then consolidating the findings into detailed deliverable documents that were presented, refined with feedback, and used to confirm feasibility, budget, and timeline for the next steps.

The first step of this project is to perform a complete analysis of the client's Odoo environment.

Analysis objectives

  • To be reassured on the faisability
  • Show that we understood their business
  • To confirm a budget
  • To know and confirm how we will do it
  • Know the timeline

Analysis processes

  1. Business discovery
  2. Workshops By theme / group of people / domains
  3. Create the deliverables documents
  4. Present it
  5. Handle feedback

Odoo apps deployed

The Odoo suite on this project

All Odoo applications, activated at the pace of the client's needs.

Sales & CRM

Technical

The results

Benefits & Returns on investment

What the client gained, day after day, once the solution went live.

Time saving

  • Centralised organisation of financial documents
  • Generate Quotes in a Few Clicks
  • Quick sharing of documents
  • Simplified supply management
  • Automation of intervention schedules

Productivity gain

  • Centralised management of leads and customers, increasing sales team efficiency
  • Smoother order processing with real-time stock tracking
  • Clear visualisation of performance and key indicators
  • Quick access to employee information

Increase in sales

  • Improved client satisfaction through faster project delivery
  • Better time management that helps allocate resources to the most profitable projects
  • Identification of additional needs through ticket analysis

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