SARL RAWHIDE PUB AND MANAGEMENT SYSTEMS - Coyote Freaky

The context

Optimising a growing bar and restaurant portfolio with a reliable POS environment

SARL RAWHIDE PUB AND MANAGEMENT SYSTEMS - Coyote Freaky manages bars, hotels, restaurants, and food trucks in the Aube region and beyond, operating several brands and providing consulting services in business management and governance.

Before the project, the company was already using Odoo, including the Point of Sale app, but its ecosystem had evolved rapidly along with new business opportunities. Processes and configurations were no longer fully aligned with day-to-day operations, and the team was looking for better visibility, smoother retail flows, and the confidence that their system could support future expansion.

The key challenge was to secure a reliable and efficient point-of-sale environment across all activities, reduce time spent on manual work, and gain real-time visibility on sales and inventory to support both local community bonding and ambitious growth plans.

Their needs

Clarifying expectations and securing a future-ready Odoo environment

The client approached Captivea to manage their Odoo environment, including their point-of-sale system, to make their retail operations smoother and more efficient.

• To gain clarity and confidence about the feasibility of the planned improvements to their Odoo and Point of Sale environment.
• To ensure Captivea had an in-depth understanding of their bar, hotel, restaurant, and food truck operations.
• To confirm a realistic budget and a clear working model before moving ahead.
• To obtain a confirmed project timeline and clear visibility on the next steps.