Customer reference
SARL RAWHIDE PUB AND MANAGEMENT SYSTEMS - Coyote Freaky
SARL RAWHIDE PUB AND MANAGEMENT SYSTEMS, based in the Aube region, specialises in acquiring and managing bars, hotels, restaurants, and food trucks. The company operates under various brands and provides consulting services in business management and governance. Committed to entrepreneurial development, it explores new opportunities and aims for international expansion. Its goal is to create unique experiences and strengthen local social connections.
The context
Optimising a growing bar and restaurant portfolio with a reliable POS environment
SARL RAWHIDE PUB AND MANAGEMENT SYSTEMS - Coyote Freaky manages bars, hotels, restaurants, and food trucks in the Aube region and beyond, operating several brands and providing consulting services in business management and governance.
Before the project, the company was already using Odoo, including the Point of Sale app, but its environment had evolved quickly along with new business opportunities. Processes and settings were no longer fully aligned with daily operations, and the team wanted clearer visibility, smoother retail flows, and reassurance that their system could support future expansion.
The stakes were to secure a reliable and efficient point-of-sale environment across their activities, reduce time spent on manual tasks, and gain real-time insights into sales and inventory to support both local community spirit and ambitious growth plans.
Their needs
Clarifying expectations and securing a future-proof Odoo environment
The client turned to Captivea to manage their Odoo environment, including their point-of-sale system — making their retail operations smoother and more efficient.
- To be reassured of the feasibility of the planned improvements to their Odoo and Point of Sale environment.
- To ensure Captivea had a deep understanding of their bar, hotel, restaurant and food truck operations.
- To confirm a realistic budget and a clear working approach before moving forward.
- To obtain a confirmed project timeline and clear visibility on the next steps.
The proposed solution
A structured analysis of the Odoo and Point of Sale environment
Captivea launched the project with a complete analysis of the existing Odoo environment, focusing on Sales and Point of Sale. Through themed business discovery workshops and group sessions by domain, they documented current processes, identified optimisation opportunities and produced detailed deliverables. These documents clarified the roadmap for time savings, automation of repetitive tasks and data entry, real-time inventory management and centralised customer information, giving Coyote Freaky a secure foundation for future improvements.
The first step of this project is to perform a complete analysis of the client's Odoo environment.
Analysis objectives
- To be reassured on the faisability
- Show that we understood their business
- To confirm a budget
- To know and confirm how we will do it
- Know the timeline
Analysis processes
- Business discovery
- Workshops By theme / group of people / domains
- Create the deliverables documents
- Present it
- Handle feedback
Odoo apps deployed
The Odoo suite on this project
All Odoo applications, activated at the pace of the client's needs.
Sales & CRM
The results
Benefits & Returns on investment
What the client gained, day after day, once the solution went live.
Time saving
- Centralized organization of financial documents
- Generate quotes in a few clicks
- Quick sharing of documents
- Simplified supply management
- Automation of intervention schedules
Productivity gain
- Centralized management of leads and customers, increasing sales team efficiency
- Smoother order processing with real-time stock tracking
- Clear visualization of performance and key indicators
- Quick access to employee information
Increase in sales
- Improved client satisfaction through faster project delivery
- Better time management that helps allocate resources to the most profitable projects
- Identification of additional needs through ticket analysis
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