Customer reference
Happy Snacks S.A
In 1968, Luxembourg got its first taste of the fast-food trend with the opening of the Wimpy restaurant on Place de Paris. Behind this iconic culinary attraction of the time was the Happy Snacks group, which celebrated its 55th anniversary in 2023. With 9 franchised restaurants (Pizza Hut and EXKi), this family-run business has grown over the past half-century to become the leading fast-food company in Luxembourg.
Industry
Location
Beggen, Luxembourg
Implemented by
Case on Odoo
The context
Fast-food leader seeking a fully optimised Odoo environment for all restaurants
Happy Snacks S.A is a family-run fast-food group based in Beggen, Luxembourg, operating 9 franchised restaurants under the Pizza Hut and EXKi brands and recognised as the leading fast-food company in Luxembourg.
Before this project, Happy Snacks S.A was already running Odoo ERP but was not yet fully leveraging its capabilities to manage its growing network of restaurants. The different activities of finance, purchasing, inventory, production and sales were not sufficiently aligned in a single, efficient workflow, limiting the group’s ability to centralise information, streamline operations and obtain clear, real-time visibility across all its franchised locations.
The stakes for Happy Snacks S.A were to secure a reliable, scalable system capable of supporting all their restaurants, centralising operational and financial data, and providing real-time insights into performance and profitability so that management could confidently steer the business and continue its growth as the leading fast-food company in Luxembourg.
Their needs
Optimising an existing Odoo ERP to support every restaurant operation
Happy Snacks S.A requested that their Odoo ERP be optimised so they could efficiently manage all their restaurants, be reassured about the feasibility of the project, confirm the budget and timeline, and be sure that the proposed solution truly matched the way their business operates.
- Reassurance on the feasibility of optimising their existing Odoo ERP environment.
- A clear understanding of their business processes to ensure the solution fits their operational reality.
- A confirmed budget and implementation timeline aligned with their growth and investment plans.
- An Odoo setup that efficiently supports centralised management of all restaurants and daily operations.
The proposed solution
A structured Odoo audit leading to an integrated, automated ERP for all restaurants
Captivea Luxembourg carried out a complete analysis of Happy Snacks S.A’s existing Odoo environment as a first step, with business discovery and themed workshops by group and domain. Based on this, Captivea produced detailed deliverable documents, presented the findings, managed feedback and then optimised the Odoo ERP by activating and structuring key applications including Accounting, Invoicing, Documents, Inventory, Manufacturing, Purchase, Sales, Website Builder and Approvals. This unified setup delivers time savings, automated and centralised processes, simplified stock management, optimised production and restocking, instant tracking of deliveries, improved visibility on transactions and real-time monitoring of sales performance, expenses and purchases across all restaurants.
The first step of this project is to perform a complete analysis of the client's Odoo environment.
Analysis objectives
- To be reassured on the faisability
- Show that we understood their business
- To confirm a budget
- To know and confirm how we will do it
- Know the timeline
Analysis processes
- Business discovery
- Workshops By theme / group of people / domains
- Create the deliverables documents
- Present it
- Handle feedback
“Since implementing Odoo with Captivea, we now have a solution that fully supports our business. I can check our revenue at any time, see exactly when it was generated across all my restaurants, everything is possible. If I wanted to, I could simply take out my phone, open the Odoo app, access any of my restaurants, sit right here, and place an order directly.”
Odoo apps deployed
The Odoo suite on this project
All Odoo applications, activated at the pace of the client's needs.
Sales & CRM
Inventory & Manufacturing
Finance
Productivity
The results
Benefits & Returns on investment
What the client gained, day after day, once the solution went live.
Time saving
- Centralised organisation of financial documents
- Generate quotes in a few clicks
- Quick sharing of documents
- Simplified supply management
- Automation of intervention schedules
Productivity gain
- Centralised management of leads and customers, increasing sales team efficiency
- Smoother order processing with real-time stock tracking
- Clear visualisation of performance and key indicators
- Quick access to employee information
Increase in sales
- Improved client satisfaction through faster project delivery
- Better time management that helps allocate resources to the most profitable projects
- Identification of additional needs through ticket analysis
Does your project look like this one?
Let's discuss your challenges with an expert in your industry.