Customer reference
EPDM
EPDM Solutions, founded in 2007, is a company headquartered in Onnaing, near Valenciennes. The company markets waterproofing solutions in the Greater North of France, from Strasbourg to Rouen via Lille, Lens, Valenciennes and throughout the Hauts-de-France region.
Industry
Location
Onnaing, France
Implemented by
Case on Odoo
The context
Waterproofing specialist with a growing network of sites and training centres
EPDM Solutions, founded in 2007 and headquartered in Onnaing near Valenciennes, markets waterproofing solutions across the Greater North of France, from Strasbourg to Rouen via Lille, Lens, Valenciennes and throughout the Hauts-de-France region.
Before the Odoo ERP project, EPDM Solutions was already operating from its Onnaing headquarters, which houses offices, a warehouse of over 1,500 m² and a Training Centre, while also managing additional sites in Rouen and Strasbourg to keep stock and training activities close to customers across a wide geographical area.
The priorities for EPDM Solutions were to reliably supply waterproofing materials, organise training for builders, roofers and waterproofing professionals, and coordinate stock and operations across several sites to continue serving customers efficiently throughout the Greater North of France.
Their needs
Structuring multi-site operations and training with a single ERP
EPDM Solutions needed an integrated management solution that would support its waterproofing business, centralise information across its head office and regional sites, and help coordinate logistics and training activities for professionals in the Greater North of France.
- Centralise key business information for waterproofing products, stock and services.
- Support collaboration between the head office, warehouse, Training Centre and regional sites.
- Facilitate the organisation and follow-up of training for builders, roofers and waterproofing professionals.
- Gain a consolidated view of activities across the Greater North of France to support decisions and day-to-day operations.
The proposed solution
An Odoo ERP backbone to support EPDM Solutions’ regional activity
Captivea France North implemented Odoo ERP for EPDM Solutions as a central platform to structure their operations, harmonise data across the Onnaing head office and the Rouen and Strasbourg sites, and better support the company’s waterproofing and training activities throughout the Greater North of France.
The first step of this project is to perform a complete analysis of the client's Odoo environment.
Analysis objectives
- To be reassured on the feasibility
- Show that we understood their business
- To confirm a budget
- To know and confirm how we will do it
- Know the timeline
Analysis processes
- Business discovery
- Workshops by theme / group of people / domains
- Create the deliverable documents
- Present it
- Handle feedback
The results
Benefits & returns on investment
What the client gained, day after day, once the solution went live.
Time saving
- Centralised organisation of financial documents
- Generate quotes in a few clicks
- Quick sharing of documents
- Simplified supply management
- Automation of intervention schedules
Productivity gain
- Centralised management of leads and customers, increasing sales team efficiency
- Smoother order processing with real-time stock tracking
- Clear visualisation of performance and key indicators
- Quick access to employee information
Increase in sales
- Improved client satisfaction through faster project delivery
- Better time management that helps allocate resources to the most profitable projects
- Identification of additional needs through ticket analysis
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