Customer reference
EPDM
EPDM Solutions, founded in 2007, is a company headquartered in Onnaing, near Valenciennes. The company provides waterproofing solutions across the Greater North of France, from Strasbourg to Rouen via Lille, Lens, Valenciennes and throughout the Hauts-de-France region.
Industry
Location
Onnaing, France
Implemented by
Case on Odoo
The context
Waterproofing specialist with a growing network of sites and training centres
EPDM Solutions, founded in 2007 and headquartered in Onnaing near Valenciennes, provides waterproofing solutions across the Greater North of France, from Strasbourg to Rouen via Lille, Lens, Valenciennes and throughout the Hauts-de-France region.
Before the Odoo ERP project, EPDM Solutions was already operating from its Onnaing headquarters, which houses offices, a warehouse of over 1,500 m2 and a Training Centre, while also managing additional sites in Rouen and Strasbourg to keep stocks and training activities close to customers across a wide geographical area.
EPDM Solutions’ priorities were to reliably supply waterproofing materials, organize training for builders, roofers and waterproofing professionals, and coordinate inventory and operations across several sites to keep serving customers efficiently throughout the Greater North of France.
Their needs
Structuring multi-site operations and training with a single ERP
EPDM Solutions needed an integrated management solution that would support its waterproofing operations, centralize information across its head office and regional sites, and help coordinate logistics and training activities for professionals in the Greater North of France.
- Centralize key business information for waterproofing products, inventory and services.
- Support collaboration between the headquarters, warehouse, Training Centre and regional sites.
- Streamline the organization and follow-up of training for builders, roofers and waterproofing professionals.
- Gain a consolidated view of activities across the Greater North of France to support decision-making and day-to-day operations.
The proposed solution
An Odoo ERP backbone to support EPDM Solutions’ regional operations
Captivea France North implemented Odoo ERP for EPDM Solutions as a central platform to structure their operations, harmonize data across the Onnaing head office and the Rouen and Strasbourg locations, and better support the company’s waterproofing and training activities throughout the Greater North of France.
The first step of this project is to perform a complete analysis of the client's Odoo environment.
Analysis objectives
- To gain reassurance about feasibility
- Show that we understood their business
- To confirm a budget
- To know and confirm how we will do it
- Know the timeline
Analysis processes
- Business discovery
- Workshops by theme / group of people / domains
- Create the deliverable documents
- Present it
- Handle feedback
The results
Benefits & returns on investment
What the client gained, day after day, once the solution went live.
Time saving
- Centralized organization of financial documents
- Generate quotes in a few clicks
- Quick sharing of documents
- Simplified supply management
- Automation of intervention schedules
Productivity gain
- Centralized management of leads and customers, increasing sales team efficiency
- Smoother order processing with real-time stock tracking
- Clear visualization of performance and key indicators
- Quick access to employee information
Increase in sales
- Improved client satisfaction through faster project delivery
- Better time management that helps allocate resources to the most profitable projects
- Identification of additional needs through ticket analysis
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