Customer reference
Coda Products
Coda Products was established to develop high‑performance weather‑seal solutions for the door and window industry. Through a close collaboration process with customers, we deliver value‑adding products and services, using our expertise to innovate in processes, equipment, and materials. Our engineering team can create any custom profile to meet your requirements. Our in‑house R&D lab enables rapid prototyping, ensuring a quick turnaround from concept to full‑scale production, faster than anyone else in the industry.
Industry
Location
Epping, New Hampshire (US), United States
Implemented by
Case on Odoo
The context
High‑performance weather‑seal specialist focused on speed and quality
Coda Products designs and manufactures high‑performance weather‑seal solutions for the door and window industry, working closely with customers to deliver value‑adding products and services.
Before the Odoo project, Coda Products was growing on the strength of its engineering expertise and rapid prototyping capabilities, and needed more structured, integrated processes to support this growth while continuing to innovate in processes, equipment, and materials.
The key priorities were to preserve quick turnaround times, maintain the highest product quality, and keep customer service highly responsive, while supporting custom profiles and growing demand from door and window manufacturers.
Their needs
An ERP foundation to support fast turnaround and premium service
Coda Products wanted an ERP system that would centralise and structure their core operations so they could keep delivering custom profiles quickly, maintain consistent quality, and stay highly responsive to customer needs.
- Centralised management of core business processes in a single ERP system.
- Better coordination between engineering, prototyping, production, and customer service.
- Support for fast turnaround from prototype to full production while maintaining quality standards.
- Reliable information to help teams respond quickly to customer requests and collaborate effectively.
The proposed solution
Odoo ERP as the backbone for a responsive, customer-focused business
Captivea USA implemented Odoo ERP for Coda Products as an integrated platform aligned with their collaborative way of working, helping structure processes from engineering and R&D through order handling and customer interactions so information is shared, decisions are faster, and teams stay focused on delivering high-performance weather seal solutions.
The first step of this project is to perform a complete analysis of the client's Odoo environment.
Analysis objectives
- To be reassured on the feasibility
- Show that we understood their business
- To confirm a budget
- To know and confirm how we will do it
- Know the timeline
Analysis processes
- Business discovery
- Workshops by theme / group of people / domains
- Create the deliverable documents
- Present it
- Handle feedback
The results
Benefits & returns on investment
What the client gained, day after day, once the solution went live.
Time saving
- Centralised organisation of financial documents
- Generate quotes in a few clicks
- Quick sharing of documents
- Simplified supply management
- Automation of intervention schedules
Productivity gain
- Centralised management of leads and customers, increasing sales team efficiency
- Smoother order processing with real-time stock tracking
- Clear visualisation of performance and key indicators
- Quick access to employee information
Increase in sales
- Improved client satisfaction through faster project delivery
- Better time management that helps allocate resources to the most profitable projects
- Identification of additional needs through ticket analysis
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