Customer reference
Auriseo
Auriseo (Audilo) is the complete hearing solution for all your needs. Whether you are looking for a state-of-the-art hearing aid, hearing protection for work, or ear hygiene products, Auriseo offers you high-quality products at attractive prices. Benefit from personalised advice and impeccable customer service for an optimal buying experience.
The context
From multi-marketplace growth to a structured ERP foundation
Auriseo is a wholesale and retail specialist in hearing aids, hearing protection and ear hygiene products, serving customers across numerous online marketplaces with customised advice and support.
Before this project, Auriseo was growing fast across multiple marketplaces and needed its Odoo environment to fully keep up, with clearer governance, structured processes and a reliable way to manage operations centrally.
The stakes were to secure sustainable growth across marketplaces, ensure reliable day-to-day operations in Odoo, and gain clear visibility on budget, scope and timelines for the evolution of their ERP.
Their needs
Clarifying needs and securing their Odoo roadmap
Auriseo, a company with a presence on numerous marketplaces, has chosen Odoo as a comprehensive solution to manage its operations and asked for a clear, structured review of its environment to move forward with confidence.
- To be reassured about the feasibility of the envisioned Odoo evolution.
- To make sure their business processes were fully understood and correctly reflected in Odoo.
- To confirm a realistic budget and a clear approach to executing the project.
- To know and confirm the project steps and the associated timeline.
The proposed solution
A complete analysis of Auriseo’s existing Odoo environment
Captivea France conducted a comprehensive analysis of Auriseo’s Odoo environment to secure the project end-to-end: business discovery, themed workshops by user groups and functional domains, creation of detailed deliverable documents, presentation of the findings and structured handling of feedback, giving Auriseo a clear roadmap for their ERP.
The first step of this project is to perform a complete analysis of the client's Odoo environment.
Analysis objectives
- To be reassured on the faisability
- Show that we understood their business
- To confirm a budget
- To know and confirm how we will do it
- Know the timeline
Analysis processes
- Business discovery
- Workshops By theme / group of people / domains
- Create the deliverables documents
- Present it
- Handle feedback
The results
Benefits & Returns on investment
What the client gained, day after day, once the solution went live.
Time saving
- Centralised organisation of financial documents
- Generate Quotes in a Few Clicks
- Quick sharing of documents
- Simplified supply management
- Automation of intervention schedules
Productivity gain
- Centralised management of leads and customers, improving sales team efficiency
- Smoother order processing with real-time stock tracking
- Clear visualisation of performance and key indicators
- Quick access to employee information
Increase in sales
- Improved client satisfaction through faster project delivery
- Better time management that helps allocate resources to the most profitable projects
- Identification of additional needs through ticket analysis
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