Customer reference
EDITIONS TISSOT
HR professionals, employers, and employee representatives (Works Council) depend on comprehensive, accurate, and practical documentation covering every aspect of labour law and payroll. Regular, high‑quality updates by Editions Tissot ensure reliable information for effective people management. Practical examples, tools, templates, and real‑life cases strengthen your decisions with employees and help you save time.
Industry
Location
ANNECY, France
Implemented by
Case on Odoo
The context
Specialised HR publisher streamlining its Odoo ERP
EDITIONS TISSOT provides HR professionals, employers, and employee representatives with comprehensive, precise, and practical documentation on all aspects of labour law and payroll, along with a legal HR support service and a SaaS BDESE solution.
Before this project, EDITIONS TISSOT was already using the Odoo ERP but needed to standardise processes and be fully assured about the feasibility, budget, and timelines for transforming its environment.
The key objectives were to secure reliable, up‑to‑date HR and labour law information, simplify the management and sharing of economic, social, and environmental data, and obtain a clear, consolidated view of operations to support effective people management.
Their needs
Clarifying requirements and harmonising processes in Odoo
To harmonise processes, the client rolled out the ERP and selected Captivea to manage Odoo.
- Gain confidence in the feasibility of the project and the future development of the existing Odoo environment.
- Make sure that Captivea had a complete understanding of their HR publishing and advisory business.
- Validate a realistic budget, a clear working method, and a dependable project timeline.
- Obtain clearly documented deliverables to support decision-making and future improvements in Odoo.
The proposed solution
A detailed analysis of the existing Odoo environment
Captivea conducted an in‑depth analysis of EDITIONS TISSOT’s Odoo environment through business discovery and themed workshops, and then provided structured documentation and recommendations that made use of core Odoo apps such as Accounting, Invoicing, Documents, CRM, Sales, Subscriptions, Website Builder, Live Chat, Helpdesk, and Dashboard to centralise information, save time, and automate key business processes.
The first step of this project is to perform a complete analysis of the client's Odoo environment.
Analysis objectives
- To be reassured on the faisability
- Show that we understood their business
- To confirm a budget
- To know and confirm how we will do it
- Know the timeline
Analysis processes
- Business discovery
- Workshops By theme / group of people / domains
- Create the deliverables documents
- Present it
- Handle feedback
The results
Benefits & Returns on investment
What the client gained, day after day, once the solution went live.
Time saving
- Centralised organisation of financial documents
- Generate quotes in a few clicks
- Quick sharing of documents
- Simplified supply management
- Automation of intervention schedules
Productivity gain
- Centralised management of leads and customers, improving sales team efficiency
- Smoother order processing with real-time stock tracking
- Clear visualisation of performance and key indicators
- Quick access to employee information
Increase in sales
- Improved client satisfaction through faster project delivery
- Better time management that helps allocate resources to the most profitable projects
- Identification of additional needs through ticket analysis
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