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Customer reference

NOVALAIR LUXEMBOURG SA

Specialized in the maintenance and sanitization of water and air systems Whether it’s an air quality audit, water system disinfection, or ventilation system cleaning, at Novalair Luxembourg, you can count on a committed partner who will do everything possible to ensure a healthy and safe environment. Together, let’s make air and water quality a priority for everyone.

Industry

Other Services

Location

DUDELANGE, Luxembourg

Implemented by

Case on Odoo

The context

From specialized field services to streamlined operations with Odoo

NOVALAIR LUXEMBOURG SA, based in DUDELANGE, Luxembourg, specializes in the maintenance and sanitization of water and air systems to ensure healthy and safe environments for its customers.

Before the Odoo project, business opportunities, sales, inventory and accounting were handled through separate tools and processes, which made it difficult to centralize information, track stock levels in real time and manage financial data internally.

The goal was to secure reliable, consolidated information across sales, inventory and accounting, improve responsiveness during interventions, and gain better control over financial performance while supporting future growth in their field service activities.

Their needs

Centralizing sales, inventory and accounting in a single tool

NOVALAIR LUXEMBOURG SA wanted to deploy Odoo to centralize the management of their business opportunities and sales, gain better tracking of inventory, and start managing their accounting in-house within a single integrated system.

  • Centralize the management of business opportunities and sales in one tool.
  • Improve inventory tracking to support field service interventions.
  • Bring accounting management in-house with an integrated solution.
  • Reassure the team about feasibility, budget, approach, and project timeline through a structured analysis phase.

The proposed solution

A structured Odoo ERP deployment built on an in-depth analysis phase

Captivea Luxembourg began with a complete analysis of NOVALAIR LUXEMBOURG SA’s Odoo environment, running business discovery workshops by theme and by team, producing detailed deliverables, presenting them, and handling feedback. On this basis, they deployed Odoo ERP with the Accounting, Invoicing, CRM, Sales, Inventory, Purchase, Employees, and Field Service apps to centralize financial and accounting information, customer and supplier data, stock management, and field interventions in a single, responsive system.

The first step of this project is to perform a complete analysis of the client's Odoo environment.

Analysis objectives

  • To be reassured on the faisability
  • Show that we understood their business
  • To confirm a budget
  • To know and confirm how we will do it
  • Know the timeline

Analysis processes

  1. Business discovery
  2. Workshops By theme / group of people / domains
  3. Create the deliverables documents
  4. Present it
  5. Handle feedback

Odoo apps deployed

The Odoo suite on this project

All Odoo applications, activated at the pace of the client's needs.

Inventory & Manufacturing

Human Resources

The results

Benefits & Returns on investment

What the client gained, day after day, once the solution went live.

Time saving

  • Centralized organization of financial documents
  • Generate Quotes in a Few Clicks
  • Quick sharing of documents
  • Simplified supply management
  • Automation of intervention schedules

Productivity gain

  • Centralized management of leads and customers, increasing sales team efficiency
  • Smoother order processing with real-time stock tracking
  • Clear visualization of performance and key indicators
  • Quick access to employee information

Increase in sales

  • Improved client satisfaction through faster project delivery
  • Better time management that helps allocate resources to the most profitable projects
  • Identification of additional needs through ticket analysis

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