Customer reference
Something Borrowed
Something Borrowed is your one-stop shop for creating a stress-free and unforgettable event. They offer a range of services to bring your vision to life, from design and coordination to equipment rentals. Their experienced team can handle everything from seating and dining arrangements to décor, ensuring your special day runs smoothly and allows you to relax and enjoy the celebration.
Industry
Location
Newton, Kansas (US), United States
Implemented by
Case on Odoo
The context
Streamlining event services with a unified digital backbone
Something Borrowed is an event services provider that designs, coordinates and equips unforgettable celebrations, managing everything from seating and dining arrangements to décor so clients can enjoy a stress-free experience.
Before the Odoo project, their teams handled event design, coordination, rentals and administration with separate processes, making it harder to keep information aligned, follow up on tasks efficiently and maintain the level of service their clients expect.
The stakes were to secure operational excellence across the business, keep every event on track from planning to installation, and gain a consolidated view of activities and finances to support sustainable growth.
Their needs
A robust, unified system to support every event
Seeking operational excellence, the client turned to Captivea USA for a robust Odoo solution capable of unifying all aspects of their business in a single, coherent system.
- Be reassured on the feasibility of their Odoo project and future roadmap.
- Ensure their event services business was fully understood before configuring Odoo.
- Confirm a realistic budget aligned with their priorities and constraints.
- Clarify how the project would be executed and when each step would be delivered.
The proposed solution
A thorough Odoo analysis as the foundation of the project
Captivea USA implemented Odoo ERP for Something Borrowed, starting with a complete analysis of the existing Odoo environment to validate feasibility, confirm the budget, define the implementation approach, and build a clear timeline for unifying their operations.
The first step of this project is to perform a complete analysis of the client's Odoo environment.
Analysis objectives
- To be reassured on the feasibility
- Show that we understood their business
- To confirm a budget
- To know and confirm how we will do it
- Know the timeline
Analysis processes
- Business discovery
- Workshops by theme / group of people / domains
- Create the deliverable documents
- Present it
- Handle feedback
Odoo apps deployed
The Odoo suite on this project
All Odoo applications, activated at the pace of the client's needs.
Inventory & Manufacturing
Finance
Productivity
Technical
The results
Benefits & returns on investment
What the client gained, day after day, once the solution went live.
Time saving
- Centralized organization of financial documents
- Generate quotes in a few clicks
- Quick sharing of documents
- Simplified supply management
- Automation of intervention schedules
Productivity gain
- Centralized management of leads and customers, increasing sales team efficiency
- Smoother order processing with real-time stock tracking
- Clear visualization of performance and key indicators
- Quick access to employee information
Increase in sales
- Improved client satisfaction through faster project delivery
- Better time management that helps allocate resources to the most profitable projects
- Identification of additional needs through ticket analysis
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