Customer reference
F.SCHUMACHER & Co
Founded in 1889, F. Schumacher & Co. remains a family-owned design house known for its stylish, tasteful, and innovative products. Located in New York and South Carolina, they create and supply products specifically for the U.S. interior design industry.
Industry
Location
New York, New York (US), United States
Implemented by
Case on Odoo
The context
Modernizing a historic design house with a unified ERP
F.SCHUMACHER & Co is a long-established, family-owned design house that creates and supplies stylish, tasteful, and innovative interior design products specifically for the U.S. market.
Before the project, F.SCHUMACHER & Co relied on legacy tools and fragmented processes to manage product design, distribution, and sales across their locations. Information was scattered between systems, which made it difficult to maintain consistent data, efficiently support interior designers, and obtain a clear view of operations.
The stakes were to support growth while preserving service quality, streamline operations from design to delivery, and gain reliable visibility into stock, orders, and performance across the business.
Their needs
A scalable, integrated ERP to support growth and design excellence
F.SCHUMACHER & Co wanted to replace fragmented systems with a single, integrated ERP that could support their interior design product catalogue, streamline wholesale and retail operations, and give teams reliable, up-to-date information for decision-making.
- Centralize operational data in a single ERP platform.
- Streamline order, inventory, and distribution flows across locations.
- Support wholesale and retail activities with consistent, reliable processes.
- Give management clear, consolidated visibility into business performance.
The proposed solution
An Odoo ERP foundation tailored to interior design distribution
Captivea USA deployed Odoo ERP as the integrated backbone for F.SCHUMACHER & Co, connecting key processes from product management to sales, purchasing, inventory, and distribution. This unified solution helps the company operate more efficiently, maintain data consistency, and better support interior designers and partners across the U.S. interior design industry.
The first step of this project is to perform a complete analysis of the client's Odoo environment.
Analysis objectives
- To be reassured on the feasibility
- Show that we understood their business
- To confirm a budget
- To know and confirm how we will do it
- Know the timeline
Analysis processes
- Business discovery
- Workshops by theme / group of people / domains
- Create the deliverable documents
- Present it
- Handle feedback
The results
Benefits & returns on investment
What the client gained, day after day, once the solution went live.
Time saving
- Centralized organization of financial documents
- Generate quotes in a few clicks
- Quick sharing of documents
- Simplified supply management
- Automation of intervention schedules
Productivity gain
- Centralized management of leads and customers, increasing sales team efficiency
- Smoother order processing with real-time stock tracking
- Clear visualization of performance and key indicators
- Quick access to employee information
Increase in sales
- Improved client satisfaction through faster project delivery
- Better time management that helps allocate resources to the most profitable projects
- Identification of additional needs through ticket analysis
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