Customer reference
OPEN CAR
Open Car, your trusted partner for vehicle maintenance and repair. We offer a full range of services: maintenance, mechanical repair, professional cleaning, and windscreen replacement or repair. With a team of specialists and recognised expertise, we ensure your car stays safe and performs at its best. Count on Open Car for fast, efficient and personalised service tailored to all your automotive needs.
Industry
Location
Dippach, Luxembourg
Implemented by
Case on Odoo
The context
Launching a new car workshop with efficient invoicing from day one
OPEN CAR is a car workshop based in Dippach, Luxembourg, offering maintenance, mechanical repair, professional cleaning and windscreen services to ensure the safety and performance of their customers’ vehicles.
As they prepared to open their car workshop, OPEN CAR did not yet have an integrated business management system and risked relying on manual processes and disconnected tools for invoicing and day-to-day operations.
The goal was to start invoicing quickly, gain immediate control over business management, and secure reliable visibility over activity and cash flow from the very first months of operation.
Their needs
Start invoicing quickly and structure the business from the outset
As part of setting up their auto repair workshop, OPEN CAR wanted to be able to invoice customers quickly, while structuring and optimising the management of their operations right from the start with the help of Odoo ERP and tailored support.
- Set up an invoicing system that could go live as soon as the workshop opened.
- Avoid using scattered tools and centralise key information needed to manage the business.
- Gain assurance on the feasibility of the project, the implementation steps, and the associated budget.
- Define a clear timeline and roadmap for putting the new ERP into production.
The proposed solution
A phased Odoo ERP project starting with a comprehensive analysis
Captivea Luxembourg kicked off the project with a comprehensive analysis of OPEN CAR’s future Odoo environment, organising business discovery workshops by theme and stakeholder group. This led to detailed deliverable documents, a validated budget and timeline, and a clear implementation plan for deploying Odoo ERP with the Invoicing and Sales applications to structure invoicing and sales processes from day one.
The first step of this project is to perform a complete analysis of the client's Odoo environment.
Analysis objectives
- To be reassured on the faisability
- Show that we understood their business
- To confirm a budget
- To know and confirm how we will do it
- Know the timeline
Analysis processes
- Business discovery
- Workshops By theme / group of people / domains
- Create the deliverables documents
- Present it
- Handle feedback
The results
Benefits & Returns on investment
What the client gained, day after day, once the solution went live.
Time saving
- Centralized organization of financial documents
- Generate quotes in a few clicks
- Quick sharing of documents
- Simplified supply management
- Automation of intervention schedules
Productivity gain
- Centralized management of leads and customers, increasing sales team efficiency
- Smoother order processing with real-time stock tracking
- Clear visualization of performance and key indicators
- Quick access to employee information
Increase in sales
- Improved client satisfaction through faster project delivery
- Better time management that helps allocate resources to the most profitable projects
- Identification of additional needs through ticket analysis
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