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Customer reference

Polybond North America

Established in 1993, Polybond North America is an engineering and manufacturing company based in Massachusetts, specialising in plastic and elastomeric solutions. Their innovative approach led to the development of DuraFlex® rubber, a revolutionary material known for its exceptionally low temperature rise and outstanding durability.

Industry

Manufacturing

Location

Norwood, Massachusetts (US), United States

Implemented by

Case on Odoo

The context

Growing vibration isolation manufacturer seeking a modern ERP backbone

Polybond North America is an engineering and manufacturing company based in Massachusetts that specialises in plastic and elastomeric solutions. Since 1993, they have focused on innovative materials such as DuraFlex® rubber, which is recognised for its exceptionally low temperature rise and outstanding durability in demanding applications.

Before implementing Odoo ERP, Polybond North America managed engineering, production and customer demands for their vibration isolation products with processes and tools that were not fully integrated. This made it more difficult to coordinate work across teams, maintain consistency of information, and support the development and delivery of their specialised materials.

For Polybond North America, the priorities were to continue innovating on products like DuraFlex®, ensure reliable delivery for customers across diverse industries, and establish an operational foundation that could scale with their manufacturing activities without adding unnecessary complexity.

Their needs

Aligning engineering, production and sales on a single ERP system

Polybond North America wanted an ERP solution that would connect their engineering and manufacturing activities with day-to-day operations, giving them a clearer view of their vibration isolation products and related workflows, while keeping administration manageable for a small team.

  • An integrated ERP to bring engineering, production and business operations into a single, coherent system.
  • Streamlined management of vibration isolation products and associated manufacturing activities.
  • Improved traceability and control over information linked to specialised materials like DuraFlex®.
  • A scalable foundation that supports future growth and ongoing product innovation.

The proposed solution

Odoo ERP to support specialised manufacturing and innovation

Captivea USA implemented Odoo ERP for Polybond North America to provide the company with a central system for its engineering and manufacturing activities. With Odoo ERP in place, Polybond North America can manage its vibration isolation products and innovative materials like DuraFlex® within a unified environment, enabling smoother operations and clearer visibility across the business.

The first step of this project is to perform a complete analysis of the client's Odoo environment.

Analysis objectives

  • To be reassured on the feasibility
  • Show that we understood their business
  • To confirm a budget
  • To know and confirm how we will do it
  • Know the timeline

Analysis processes

  1. Business discovery
  2. Workshops by theme / group of people / domains
  3. Create the deliverable documents
  4. Present it
  5. Handle feedback

The results

Benefits & returns on investment

What the client gained, day after day, once the solution went live.

Time saving

  • Centralised organisation of financial documents
  • Generate quotes in a few clicks
  • Quick sharing of documents
  • Simplified supply management
  • Automation of intervention schedules

Productivity gain

  • Centralised management of leads and customers, boosting sales team efficiency
  • Smoother order processing with real-time stock tracking
  • Clear visualisation of performance and key indicators
  • Quick access to employee information

Increase in sales

  • Improved client satisfaction through faster project delivery
  • Better time management that helps allocate resources to the most profitable projects
  • Identification of additional needs through ticket analysis

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