Customer reference
Dover Flexo Electronics
For more than four decades, DFE has been the trusted choice for precision tension control systems. We carefully design and manufacture controllers, indicators, load cells and brakes to optimise performance across industries.
Industry
Location
Rochester, New Hampshire (US), United States
Implemented by
Case on Odoo
The context
Industrial automation manufacturer seeking an integrated ERP
Dover Flexo Electronics is a manufacturing specialist in precision tension control systems, designing and manufacturing controllers, indicators, load cells and brakes that enable high-performance industrial automation across multiple industries.
Before the Odoo ERP project, Dover Flexo Electronics was growing as a trusted manufacturer of precision tension control systems and needed its internal processes and tools to keep pace with the increasing complexity and expectations of industrial automation customers.
For Dover Flexo Electronics, it was essential to protect its reputation for reliability and precision, reduce waste, maintain consistent operations and keep ownership costs low, while continuing to deliver Made in the USA products backed by a strong warranty.
Their needs
An ERP backbone to support precision manufacturing
Dover Flexo Electronics wanted an ERP solution that could support its precision manufacturing activities, align business processes with its industrial automation expertise, and help sustain reliable, efficient operations over the long term.
- A reliable ERP platform tailored to manufacturing and industrial automation requirements.
- Improved coordination between manufacturing activities and supporting business processes.
- Operational visibility that helps reduce waste and maintain consistent production quality.
- A scalable solution that delivers quick ROI and a low total cost of ownership over time.
The proposed solution
Odoo ERP to streamline industrial automation operations
Captivea USA implemented Odoo ERP for Dover Flexo Electronics as an integrated solution supporting their manufacturing operations and business processes, helping the company maintain reliable, efficient, and cost-effective delivery of precision tension control systems.
The first step of this project is to perform a complete analysis of the client's Odoo environment.
Analysis objectives
- To gain clarity and confidence on feasibility
- Show that we understood their business
- To confirm a budget
- To know and confirm how we will do it
- Know the timeline
Analysis processes
- Business discovery
- Workshops by theme / group of people / domains
- Create the deliverable documents
- Present it
- Handle feedback
The results
Benefits & returns on investment
What the client gained, day after day, once the solution went live.
Time saving
- Centralised organisation of financial documents
- Generate quotes in a few clicks
- Quick sharing of documents
- Simplified supply management
- Automation of intervention schedules
Productivity gain
- Centralised management of leads and customers, improving sales team efficiency
- Smoother order processing with real-time stock tracking
- Clear visualisation of performance and key indicators
- Quick access to employee information
Increase in sales
- Improved client satisfaction through faster project delivery
- Better time management that helps allocate resources to the most profitable projects
- Identification of additional needs through ticket analysis
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