Customer reference
Well'Lux, Spa et Jacuzzi sarl
Well'Lux is a store specializing in well-being in Luxembourg. They carry out the following projects: Specialist in indoor and outdoor pools, Designer furniture for interior and exterior, Spa & Hammam, Kitchen and barbecue design.
Industry
Location
Dippach, Luxembourg
Implemented by
Case on Odoo
The context
Launching a new well-being brand on solid digital foundations
Well'Lux, Spa et Jacuzzi sarl is a Luxembourg well-being specialist offering indoor and outdoor pools, spa and hammam installations, designer furniture and custom kitchen and barbecue projects.
When the company was created, Well'Lux was preparing to launch its services without a unified digital system, and risked managing its website, customers, events and training on scattered tools and manual processes.
For a new business in a competitive well-being market, the stakes were to start operations with professional tools, ensure responsive customer service, and build a scalable organization from day one.
Their needs
A single, scalable solution to run the entire activity
As a newly created company, Well'Lux wanted a global solution to manage its website, customers, events and training in a structured and professional way.
- Centralize the management of customers, projects, events and training in a single system.
- Have an integrated website that supports their commercial development and services.
- Gain visibility and control over the whole activity from the start of operations.
- Rely on a scalable solution that can grow with the company and its service offering.
The proposed solution
An Odoo ERP foundation built on a thorough upstream analysis
Captivea Luxembourg first carried out a complete analysis of Well'Lux's Odoo environment, clarifying feasibility, budget, approach and timeline, then implemented Odoo ERP with the necessary applications across supply chain, finance, sales, services, website and marketing to support the company's launch and growth.
The first step of this project is to perform a complete analysis of the client's Odoo environment.
Analysis objectives
- To be reassured on the feasibility
- Show that we understood their business
- To confirm a budget
- To know and confirm how we will do it
- Know the timeline
Analysis processes
- Business discovery
- Workshops by theme / group of people / domains
- Create the deliverable documents
- Present it
- Handle feedback
Odoo apps deployed
The Odoo suite on this project
All Odoo applications, activated at the pace of the client's needs.
Inventory & Manufacturing
Finance
Marketing
Productivity
Technical
The results
Benefits & returns on investment
What the client gained, day after day, once the solution went live.
Time saving
- Centralized organization of financial documents
- Generate quotes in a few clicks
- Quick sharing of documents
- Simplified supply management
- Automation of intervention schedules
Productivity gain
- Centralized management of leads and customers, increasing sales team efficiency
- Smoother order processing with real-time stock tracking
- Clear visualization of performance and key indicators
- Quick access to employee information
Increase in sales
- Improved client satisfaction through faster project delivery
- Better time management that helps allocate resources to the most profitable projects
- Identification of additional needs through ticket analysis
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