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Customer reference

The Damon Company of Salem, Inc

The Damon Company was started in 1964 by Wayne Herkness II, and incorporated in the state of Virginia on September 21, 1979. The offices and machine shop were relocated from 2158 Salem Industrial Drive to a 14,000 square foot building on 2117 Salem Industrial Drive in September of 1992.

Industry

Manufacturing

Location

salem, Virginia (US), United States

Implemented by

Case on Odoo

The context

A growing manufacturing company with expanding operations under one roof

The Damon Company of Salem, Inc is a manufacturing company that began in 1964 and has steadily grown, expanding its offices and machine shop into a larger facility in Salem, Virginia, to host its divisions under one roof.

Before the Odoo ERP project, The Damon Company of Salem, Inc had expanded its physical footprint and divisions over the years, operating in a 32,000 square foot facility and managing multiple activities that required consistent coordination and control across the business.

The stakes for The Damon Company of Salem, Inc were to support continued growth, maintain high quality standards, and ensure that its expanding operations and divisions could be managed efficiently and consistently across the entire company.

Their needs

An ERP foundation to support growth and quality commitments

The Damon Company of Salem, Inc wanted an integrated ERP system to support its manufacturing activities, centralize its operations, and align its processes with the quality standards it had committed to over the years.

  • Support the management of multiple divisions operating under one roof.
  • Centralize core business processes in a single ERP solution.
  • Align day-to-day operations with the company’s established quality standards.
  • Gain better visibility into activities across the expanding facility.

The proposed solution

Odoo ERP as the core system for a certified manufacturing facility

Captivea USA implemented Odoo ERP for The Damon Company of Salem, Inc as the central management system, aligning the solution with the company’s manufacturing activities, its multiple divisions operating in a single facility, and its long-standing commitment to quality certification.

The first step of this project is to perform a complete analysis of the client's Odoo environment.

Analysis objectives

  • To be reassured on the feasibility
  • Show that we understood their business
  • To confirm a budget
  • To know and confirm how we will do it
  • Know the timeline

Analysis processes

  1. Business discovery
  2. Workshops by theme / group of people / domains
  3. Create the deliverable documents
  4. Present it
  5. Handle feedback

The results

Benefits & returns on investment

What the client gained, day after day, once the solution went live.

Time saving

  • Centralized organization of financial documents
  • Generate quotes in a few clicks
  • Quick sharing of documents
  • Simplified supply management
  • Automation of intervention schedules

Productivity gain

  • Centralized management of leads and customers, increasing sales team efficiency
  • Smoother order processing with real-time stock tracking
  • Clear visualization of performance and key indicators
  • Quick access to employee information

Increase in sales

  • Improved client satisfaction through faster project delivery
  • Better time management that helps allocate resources to the most profitable projects
  • Identification of additional needs through ticket analysis

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