Customer reference
Feighner Boat Lifts & Docks
Feighner Boat Lifts & Docks is a company specializing in the manufacturing and installation of boat and jet ski lift solutions. With over 30 years of experience, it is dedicated to providing high-quality lifting equipment designed for exceptional durability and performance. Their product range includes boat lifts, launch platforms, and custom equipment to meet each client’s specific needs. Committed to customer service and satisfaction, Feighner Boat Lifts & Docks combines technical expertise and innovation to deliver reliable and effective solutions for the protection and maintenance of watercraft.
Industry
Location
Charlotte, Michigan (US), United States
Implemented by
Case on Odoo
The context
From manual tools to an integrated ERP for boat lift manufacturing
Feighner Boat Lifts & Docks manufactures and installs boat and jet ski lift solutions, providing durable lifting equipment, launch platforms, and custom-built systems tailored to each client’s waterfront needs.
Before the project, most of their operations were handled manually or through separate third-party platforms, making it difficult to follow orders from quote to installation, track inventory and production accurately, and keep financial information aligned with real activity on the ground.
The stakes were to streamline daily operations, reduce errors and administrative work, and gain real-time visibility from sales to installation so the company could keep delivering high-quality custom equipment while supporting growth.
Their needs
A scalable ERP to streamline operations and centralize information
Feighner Boat Lifts & Docks wanted to move away from manual processes and isolated tools, and gain a single software system to manage their business operations with reliable, up-to-date information.
- Centralize the management of inventory, manufacturing, purchasing, sales, and field operations in one system.
- Eliminate manual re-entry across third-party platforms and reduce administrative tasks.
- Support faster, more accurate order processing from quote to delivery and installation.
- Gain consolidated, reliable financial and operational information to guide decisions and future growth.
The proposed solution
An Odoo ERP foundation built on a detailed analysis of their environment
Captivea USA began the project with a complete analysis of Feighner Boat Lifts & Docks’ Odoo environment, confirming feasibility, budget, approach, and timeline. On this basis, they implemented Odoo ERP with the selected applications for Inventory, Manufacturing, Purchase, Sales, Accounting, and Field Service, connecting supply chain, production, sales, and services to centralize data, save time, and reduce errors throughout the company.
The first step of this project is to perform a complete analysis of the client's Odoo environment.
Analysis objectives
- To be reassured on the feasibility
- Show that we understood their business
- To confirm a budget
- To know and confirm how we will do it
- Know the timeline
Analysis processes
- Business discovery
- Workshops by theme / group of people / domains
- Create the deliverable documents
- Present it
- Handle feedback
Odoo apps deployed
The Odoo suite on this project
All Odoo applications, activated at the pace of the client's needs.
Sales & CRM
Inventory & Manufacturing
Finance
The results
Benefits & returns on investment
What the client gained, day after day, once the solution went live.
Time saving
- Centralized organization of financial documents
- Generate quotes in a few clicks
- Quick sharing of documents
- Simplified supply management
- Automation of intervention schedules
Productivity gain
- Centralized management of leads and customers, increasing sales team efficiency
- Smoother order processing with real-time stock tracking
- Clear visualization of performance and key indicators
- Quick access to employee information
Increase in sales
- Improved client satisfaction through faster project delivery
- Better time management that helps allocate resources to the most profitable projects
- Identification of additional needs through ticket analysis
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