Customer reference
Schirrer Schons Tritschler - SST
Schirrer Schons Tritschler, a Luxembourg-based law firm, stands out for its commitment to understanding clients' unique needs. With a significant presence, their dedicated legal teams work actively towards efficient resolution, positioning themselves as strategic partners. The firm is dedicated to delivering high-quality legal services and ensuring ongoing client satisfaction.
Industry
Location
Luxembourg
Implemented by
Case on Odoo
The context
A Luxembourg law firm ready to digitalise its operations
Schirrer Schons Tritschler - SST is a law firm based in Luxembourg that stands out for its commitment to understanding the unique needs and challenges of its clients, positioning itself as a strategic partner for the efficient resolution of legal matters.
Before the project, SST relied on procedures and tools that were not fully digitalised or integrated, making it harder to manage accounting activities and oversee services such as legal projects, on-site services, and appointments in a streamlined and centralised way.
The priorities were to support the firm’s growth with efficient, digitalised operations, ensure reliable management of legal services and accounting, improve visibility over ongoing work, and maintain high levels of client satisfaction through better-organised day-to-day activities.
Their needs
Digitalising legal operations from accounting to field services
For its digital transformation, the client aims to digitalise its procedures and improve its day-to-day operations, ranging from accounting to overseeing services such as projects, on-site services, and appointments.
- Digitalise internal procedures to reduce manual work and repetitive tasks.
- Improve and streamline daily operations, from accounting to service delivery.
- Gain better oversight of projects, on-site services and appointments in a single system.
- Centralise information for clearer visibility, planning and decision-making.
The proposed solution
An Odoo ERP foundation tailored to SST’s legal services
Captivea Luxembourg started the project with a complete analysis of SST’s Odoo environment, conducting business discovery and themed workshops by group and domain to fully understand their operations. Based on this, Odoo ERP was implemented with modules covering services (Project, Timesheet, Field Service, Planning, Appointments), finance (Accounting, Expenses), productivity and collaboration (Documents, Sign, Discuss, Knowledge), human resources (Employees, Time Off), commercial activities (Sales, Purchase, Surveys), and customisation with Odoo Studio, delivering time savings, centralised information and smoother day-to-day operations.
The first step of this project is to perform a complete analysis of the client's Odoo environment.
Analysis objectives
- To be reassured on the faisability
- Show that we understood their business
- To confirm a budget
- To know and confirm how we will do it
- Know the timeline
Analysis processes
- Business discovery
- Workshops By theme / group of people / domains
- Create the deliverables documents
- Present it
- Handle feedback
Odoo apps deployed
The Odoo suite on this project
All Odoo applications, activated at the pace of the client's needs.
Sales & CRM
Inventory & Manufacturing
Finance
Productivity
Technical
The results
Benefits & Returns on investment
What the client gained, day after day, once the solution went live.
Time saving
- Centralized organization of financial documents
- Generate quotes in a few clicks
- Quick sharing of documents
- Simplified supply management
- Automation of intervention schedules
Productivity gain
- Centralized management of leads and customers, increasing sales team efficiency
- Smoother order processing with real-time stock tracking
- Clear visualization of performance and key indicators
- Quick access to employee information
Increase in sales
- Improved client satisfaction through faster project delivery
- Better time management that helps allocate resources to the most profitable projects
- Identification of additional needs through ticket analysis
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