Customer reference
ODL Orthodontics
Orthodent Laboratory, Inc. manufactures high-precision dental products based on individual prescriptions provided by doctors. With over 40 years of experience, we've been dedicated to providing exceptional orthodontic appliances to dental professionals. Orthodent Laboratory is a family-owned orthodontic laboratory based in Buffalo, New York. Our commitment to quality and patient care is evident in every piece we create. As a full-service lab, we specialize in removable and fixed appliances, including our innovative VIVID Aligners.
Industry
Location
Buffalo, New York (US), United States
Implemented by
Case on Odoo
The context
Streamlining custom orthodontic manufacturing and invoicing
ODL Orthodontics, also known as Orthodent Laboratory, Inc., is a family-owned orthodontic laboratory in Buffalo, New York, manufacturing high-precision dental products based on individual prescriptions from doctors.
Before the project, ODL Orthodontics relied on processes that were not fully connected between prescription intake, custom manufacturing, and invoicing, which made it difficult to monitor performance, reduce waste, and keep billing managed efficiently in-house.
The stakes for ODL Orthodontics were to protect their reputation for quality, gain tighter control over costs and waste, and secure reliable, streamlined operations from prescription to finished appliance and invoice.
Their needs
A unified, efficient workflow from prescription to invoice
Specialized in custom, precision-based orders, the client turned to Captivea to streamline manufacturing and invoicing by integrating Odoo with EasyRx and gaining better control over their end-to-end workflow.
- Streamline custom, precision-based manufacturing and invoicing in a single coherent flow.
- Optimize internal workflows to reduce waste across production and administration.
- Track performance from prescription to delivery with reliable, actionable data.
- Enable secure, in-house invoice management to strengthen cost control.
The proposed solution
An Odoo-based ERP integrated with EasyRx and tailored to ODL Orthodontics
Captivea USA performed a complete analysis of ODL Orthodontics’ Odoo environment, then integrated Odoo with EasyRx and configured key applications including Accounting, Invoicing, Inventory, Manufacturing, Quality, Project, Employees and more, so that finance, operations and customer-facing processes run on a single, streamlined system that reduces waste, secures invoicing and improves overall efficiency.
The first step of this project is to perform a complete analysis of the client's Odoo environment.
Analysis objectives
- To be reassured on the feasibility
- Show that we understood their business
- To confirm a budget
- To know and confirm how we will do it
- Know the timeline
Analysis processes
- Business discovery
- Workshops by theme / group of people / domains
- Create the deliverable documents
- Present it
- Handle feedback
Odoo apps deployed
The Odoo suite on this project
All Odoo applications, activated at the pace of the client's needs.
Website
Inventory & Manufacturing
Finance
Human Resources
Productivity
Technical
The results
Benefits & returns on investment
What the client gained, day after day, once the solution went live.
Time saving
- Centralized organization of financial documents
- Generate quotes in a few clicks
- Quick sharing of documents
- Simplified supply management
- Automation of intervention schedules
Productivity gain
- Centralized management of leads and customers, increasing sales team efficiency
- Smoother order processing with real-time stock tracking
- Clear visualization of performance and key indicators
- Quick access to employee information
Increase in sales
- Improved client satisfaction through faster project delivery
- Better time management that helps allocate resources to the most profitable projects
- Identification of additional needs through ticket analysis
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