Customer reference
Laines Plassard
A French wool house since 1879, Laines Plassard is the go-to shop for all knitting enthusiasts. Specialising in the production and sale of high-quality yarns, the brand offers a wide selection of natural and synthetic fibres, along with patterns, books, catalogues and accessories for every skill level. Based in Saône-et-Loire, Plassard has cultivated unique know-how, a strong commitment to quality and a recognised creative spirit for over a century — all to deliver the best knitting experience while staying in tune with trends, ethics and animal welfare.
Industry
Location
CHAUFFAILLES, France
Implemented by
Case study on Odoo
The context
Comprehensive Odoo review for a growing wool distributor
Laines Plassard is a historic French wool house that designs, produces, and distributes high-quality yarns, knitting patterns, and accessories for enthusiasts of all levels, serving customers through wholesale, retail, and online channels.
Before the project, Laines Plassard was already running Odoo but needed a clearer structure and better alignment between their tools and their business reality. Stock, production, purchasing, quality, and online sales processes were not yet fully optimised or harmonised, leading to manual tasks, limited visibility, and uncertainty about how far Odoo could support their growth.
The stakes for Laines Plassard were to secure a scalable and reliable ERP backbone, gain real-time visibility on stock and production, streamline online and in-store sales, and ensure that every new investment in Odoo would be feasible, budgeted, and aligned with their long-term strategy.
Their needs
Clarify the Odoo roadmap and secure a robust, scalable ERP
Laines Plassard wanted to be reassured about the feasibility of their project, make sure their partner truly understood their wool distribution and retail business, and obtain a clear, documented vision of how Odoo would support their processes, together with a confirmed budget and realistic timeline.
- Validate the feasibility of their Odoo evolution with a structured, expert analysis.
- Ensure their specific wholesale, retail, and e-commerce constraints were fully understood and reflected in the solution.
- Obtain a clear budget, timeline, and implementation approach before committing to further deployment.
- Get documented, consolidated recommendations on how to optimise processes across finance, supply chain, sales, and production.
The proposed solution
An in-depth Odoo analysis leading to an integrated, automated ERP
Captivea France started with a full review of Laines Plassard’s Odoo environment, running themed workshops by department to map both their current and target processes. From this, they produced detailed deliverables that clarified the project scope, schedule, and budget, and laid the foundation for an Odoo ERP covering finance, supply chain, sales, human resources, website, and custom developments. This approach enabled the deployment and optimisation of key modules such as Accounting, Invoicing, Inventory, Manufacturing, Purchase, Quality, Sales, Point of Sale, Employees, and the website stack, resulting in time savings, automated production and purchasing flows, simplified stock movements, centralised quality and supplier tracking, optimised online order management, and an improved user experience across the organisation.
The first step of this project is to perform a complete analysis of the client's Odoo environment.
Analysis objectives
- To be reassured on the faisability
- Show that we understood their business
- To confirm a budget
- To know and confirm how we will do it
- Know the timeline
Analysis processes
- Business discovery
- Workshops By theme / group of people / domains
- Create the deliverables documents
- Present it
- Handle feedback
Odoo apps deployed
The Odoo suite on this project
All Odoo applications, activated at the pace of the client's needs.
Sales & CRM
Inventory & Manufacturing
Finance
Human Resources
Technical
The results
Benefits & Returns on investment
What the client gained, day after day, once the solution went live.
Time saving
- Centralised organisation of financial documents
- Generate quotes in a few clicks
- Quick sharing of documents
- Simplified supply management
- Automation of intervention schedules
Productivity gain
- Centralised management of leads and customers, increasing sales team efficiency
- Smoother order processing with real-time stock tracking
- Clear visualisation of performance and key indicators
- Quick access to employee information
Increase in sales
- Improved client satisfaction through faster project delivery
- Better time management that helps allocate resources to the most profitable projects
- Identification of additional needs through ticket analysis
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