Customer reference
L'atelier aquatique S.A R.L.-S
At L'Atelier Aquatique, they observe, communicate, inform, and advise. Whether you already have a pond or are thinking of installing one, they tailor their services to your preferences and needs. They design, install, and manage your pond so that it truly reflects what you want. Knowledge is mastery, and understanding each pond’s unique characteristics is key. They observe, sometimes over long periods, to understand the dynamics at work. It is not always about the pond adapting to them, but rather about them adapting to the pond. They use eco-friendly methods, equipment, and products to achieve the best long-term results.
Industry
Location
Reckange Sur Mess, Luxembourg
Implemented by
Case on Odoo
The context
Growing a specialist pond business with limited time and manual processes
L'atelier aquatique S.A R.L.-S designs, installs, and maintains ponds and aquatic spaces, tailoring each project to its surroundings and using eco-friendly methods, equipment, and products.
Before the project, the company relied on manual processes and basic tools to manage projects, field work, appointments, purchasing, and invoicing, which took up a lot of time and made it harder to keep information consistent and up to date across the business.
The objectives were to support the growth of their activities, free up more time to spend with customers, and continue delivering high-quality, eco-responsible services while gaining better control over projects, costs, and planning.
Their needs
A complete, integrated tool to support growth and save time
The customer wants to grow their activities by having a complete tool that automates as many processes as possible and optimises time management, so they can be more available for their customers.
- Use a complete, integrated tool instead of scattered, manual processes.
- Automate as many administrative and operational tasks as possible.
- Optimise time management to be more available for customers.
- Gain reliable visibility over projects, planning, purchases, and finances to support business growth.
The proposed solution
An Odoo ERP foundation built on a thorough analysis of their business
Captivea Luxembourg deployed Odoo ERP as the central tool for L'atelier aquatique S.A R.L.-S, starting with a complete analysis of the existing environment to confirm feasibility, budget, approach, and timeline, then running themed workshops to design the right solution and deploying the Project, Timesheet, Field Service, Helpdesk, Planning, Appointments, Accounting, Invoicing, Documents, Sign, Inventory, Purchase, Barcode, CRM, Sales, Employees, Payroll, Social Marketing, Surveys, Knowledge, Calendar, and Odoo Studio apps to automate processes, centralise information, and save time across the company.
The first step of this project is to perform a complete analysis of the client's Odoo environment.
Analysis objectives
- To be reassured on the faisability
- Show that we understood their business
- To confirm a budget
- To know and confirm how we will do it
- Know the timeline
Analysis processes
- Business discovery
- Workshops By theme / group of people / domains
- Create the deliverables documents
- Present it
- Handle feedback
Odoo apps deployed
The Odoo suite on this project
All Odoo applications, activated at the pace of the client's needs.
Sales & CRM
Finance
Marketing
Productivity
Technical
The results
Benefits & Returns on investment
What the client gained, day after day, once the solution went live.
Time saving
- Centralized organization of financial documents
- Generate quotes in a few clicks
- Quick sharing of documents
- Simplified supply management
- Automation of intervention schedules
Productivity gain
- Centralized management of leads and customers, increasing sales team efficiency
- Smoother order processing with real-time stock tracking
- Clear visualization of performance and key indicators
- Quick access to employee information
Increase in sales
- Improved client satisfaction through faster project delivery
- Better time management that helps allocate resources to the most profitable projects
- Identification of additional needs through ticket analysis
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