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Customer reference

The French Chamber Of Commerce

The French Chamber of Commerce, refers to an organization that supports and promotes economic and business relationships between France and Singapore. These chambers typically operate in various countries and are affiliated with the CCI France International network, which represents French chambers worldwide.

Industry

Public Administration

Location

Singapore

Implemented by

The context

Optimising Odoo accounting for a binational chamber of commerce

The French Chamber of Commerce supports and promotes economic and business relationships between France and Singapore as part of the CCI France International network.

Before the project, the French Chamber of Commerce was already using Odoo V14, but their accounting setup did not fully support advanced financial processes and the internal teams had not received in-depth training, which limited the value they could get out of the system.

The key objectives were to secure reliable and timely financial information, streamline accounting operations, and ensure that the teams could confidently use Odoo to support the chamber’s activities between France and Singapore.

Their needs

Advanced Odoo accounting and teams trained to use it

The French Chamber of Commerce engaged Captivea to optimise their existing Odoo V14, implement advanced accounting features, and ensure that their staff were properly trained to use these capabilities in day-to-day operations.

  • Optimise the existing Odoo V14 environment around the chamber’s accounting needs.
  • Implement advanced accounting features directly in Odoo.
  • Provide targeted training so internal teams can use the new features effectively.
  • Clarify feasibility, budget and project approach with a clear timeline.

The proposed solution

A complete analysis of the existing Odoo environment

Captivea began with a complete analysis of the French Chamber of Commerce’s Odoo environment, conducting business discovery and themed workshops by groups and domains to understand their processes and accounting expectations. From this, they produced detailed deliverable documents, presented and refined them with feedback, and used the results to optimise Finance and Accounting in Odoo, enabling automation of transactions, instant financial reporting, and faster, more reliable financial processes.

The first step of this project is to perform a complete analysis of the client's Odoo environment.

Analysis objectives

  • To be reassured on the faisability
  • Show that we understood their business
  • To confirm a budget
  • To know and confirm how we will do it
  • Know the timeline

Analysis processes

  1. Business discovery
  2. Workshops By theme / group of people / domains
  3. Create the deliverables documents
  4. Present it
  5. Handle feedback

Odoo apps deployed

The Odoo suite on this project

All Odoo applications, activated at the pace of the client's needs.

Finance

The results

Benefits & Returns on investment

What the client gained, day after day, once the solution went live.

Time saving

  • Centralized organization of financial documents
  • Generate quotes in a few clicks
  • Quick sharing of documents
  • Simplified supply management
  • Automation of intervention schedules

Productivity gain

  • Centralized management of leads and customers, increasing sales team efficiency
  • Smoother order processing with real-time stock tracking
  • Clear visualization of performance and key indicators
  • Quick access to employee information

Increase in sales

  • Improved client satisfaction through faster project delivery
  • Better time management that helps allocate resources to the most profitable projects
  • Identification of additional needs through ticket analysis

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