Customer reference
Sutton Home Fashions
Sutton Home Fashions puts your sleep first. With over 25 years of experience, we create innovative bedding that brings together comfort and cutting-edge features, such as our machine-washable weighted blanket. We use high-performance fabrics and trusted brands like Dream Theory and Altavida to help you enjoy a truly restful night’s sleep and experience the difference that quality rest can make.
Industry
Location
New York, United States
Implemented by
Case study on Odoo
The context
Gaining control over a growing bedding business with Odoo ERP
Sutton Home Fashions is a New York–based wholesale and retail textile company specialising in innovative bedding, including high-performance fabrics and trusted brands such as Dream Theory and Altavida.
Before this project, Sutton Home Fashions was already using Odoo but did not have a clear, end-to-end view of how their environment supported day-to-day operations. Different teams were not fully aligned on processes, and there were concerns about feasibility, budget and timelines for evolving their system in a structured way.
The goal was to secure a reliable, scalable Odoo ERP foundation that would give Sutton Home Fashions better control over operations, ensure informed investment decisions and provide clear visibility on how and when improvements would be delivered.
Their needs
Clarifying the Odoo roadmap for better operational control
Sutton Home Fashions wanted reassurance about the feasibility of their Odoo roadmap, to understand how the system could fully support their business, to confirm a realistic budget, and to know exactly how and when the work would be carried out.
- Validate the feasibility of the planned Odoo ERP enhancements.
- Ensured that Captivea had a clear understanding of their wholesale and retail bedding business and its specific processes.
- Confirm a realistic budget and clear implementation plan before proceeding.
- Obtain a reliable timeline and consolidated view of the steps needed to optimise Odoo.
The proposed solution
A structured analysis of the existing Odoo environment
Captivea conducted a complete analysis of Sutton Home Fashions’ existing Odoo ERP, starting with business discovery workshops organised by theme and department. From there, Captivea formalised detailed deliverable documents, presented findings, and incorporated feedback to align Inventory, Purchase, Accounting, Documents, CRM, Sales and Project on a single, coherent roadmap that supports better control and smoother operations.
The first step of this project is to perform a complete analysis of the client's Odoo environment.
Analysis objectives
- To be reassured on the faisability
- Show that we understood their business
- To confirm a budget
- To know and confirm how we will do it
- Know the timeline
Analysis processes
- Business discovery
- Workshops By theme / group of people / domains
- Create the deliverables documents
- Present it
- Handle feedback
The results
Benefits & Returns on investment
What the client gained, day after day, once the solution went live.
Time saving
- Centralised organisation of financial documents
- Generate quotes in a few clicks
- Quick sharing of documents
- Simplified supply management
- Automation of intervention schedules
Productivity gain
- Centralised management of leads and customers, increasing sales team efficiency
- Smoother order processing with real-time stock tracking
- Clear visualisation of performance and key indicators
- Quick access to employee information
Increase in sales
- Improved client satisfaction through faster project delivery
- Better time management that helps allocate resources to the most profitable projects
- Identification of additional needs through ticket analysis
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