Engineering consortium for innovative municipalities and regions of the Alpes-Maritimes SICTIAM

The context

Supporting digital public services with a robust Odoo ERP foundation

Engineering consortium for innovative municipalities and regions of the Alpes-Maritimes SICTIAM is a public administration player based in VALBONNE, France, providing digital and energy services and personalised assistance to local authorities as they modernise their tools and practices.

Before the project, Sictiam was already relying on Odoo but needed a clearer, more reliable framework for using it across accounting, CRM and appointment management. The organisation wanted to secure its data migration, align its tools with the specificities of public digital services and ensure that day-to-day users could get the best out of Odoo.

The priorities for Sictiam were to streamline overall business management for its public services activities, cut down on manual work and data re-entry, and gain better visibility and control over operations, while continuing to support digital development in the Alpes-Maritimes region.

Their needs

Clarifying needs and securing a reliable Odoo environment

Sictiam wanted Odoo to become a dependable, streamlined backbone for its activities, with secure data migration, optimised use of accounting, CRM and appointment management, and ongoing expert support to get the most out of the ERP.

• To be reassured about the feasibility of the project and the chosen Odoo approach.
• To demonstrate that their specific public administration business was fully understood.
• To confirm a realistic budget, scope and way of working together.
• To know and confirm how the project would be carried out and the expected timeline.