Joint Engineering Association for Innovative Communities and Territories in the Alpes-Méditerranée – SICTIAM

The context

Supporting digital public services with a robust Odoo ERP foundation

Joint Engineering Association for Innovative Communities and Territories in the Alpes-Méditerranée – SICTIAM is a public-sector organization based in VALBONNE, France, providing digital and energy services and personalized support to local authorities as they modernize their tools and practices.

Before the project, Sictiam was already using Odoo but needed a clearer, more reliable framework for deploying it across accounting, CRM and appointment management. The organization wanted to secure its data migration, align its tools with the specific requirements of public digital services, and ensure that day-to-day users could get the most out of Odoo.

For Sictiam, the goals were to streamline overall business management for its public service activities, reduce manual work and duplicate data entry, and gain better visibility and control over operations, while continuing to support digital development in the Alpes-Maritimes region.

Their needs

Clarifying needs and securing a reliable Odoo environment

Sictiam wanted Odoo to become a dependable, streamlined backbone for its activities, with secure data migration, optimized use of accounting, CRM and appointment management, and ongoing expert support to get the most out of the ERP.

• To gain reassurance about the feasibility of the project and the chosen Odoo approach.
• To demonstrate that the specifics of their public administration operations were fully understood.
• To confirm a realistic budget, scope, and way of working together.
• To understand and confirm how the project would be carried out and the expected timeline.