Customer reference
Ministere De L'Éducation Nationale, De L'Enfance Et De La Jeunesse
The Ministry of National Education, Childhood and Youth is the government agency responsible for formulating and implementing government policy in the fields of education, childhood, and youth. Whether in formal or non-formal settings, high-quality and socially equitable education and care are essential to providing every child, young person, and adult with fair chances to shape their future.
The context
Building Odoo ERP capabilities for a nationwide education ministry
The Ministry of National Education, Childhood and Youth is the government agency responsible for formulating and implementing government policy in the fields of education, childhood, and youth.
Before the project, the Ministry was introducing Odoo ERP into a large public administration with more than 10,000 employees and a wide variety of roles. Without a structured training programme, teams risked using the system unevenly, relying on old habits and manual workarounds, which could limit the benefits of the new ERP and make day-to-day operations harder instead of easier.
The stakes were to ensure that the new Odoo ERP genuinely supported the Ministry’s mission of delivering high-quality, socially equitable education and care, by giving staff the confidence to use the system correctly, reducing errors and manual tasks, and securing consistent, reliable information for decision-making.
Their needs
A comprehensive Odoo ERP training programme for over 10,000 employees
The Ministry wanted structured Odoo ERP training that would give its teams the knowledge and skills to use the system effectively, so that every user could understand how to perform their daily activities in Odoo and become autonomous over time.
- Provide structured Odoo ERP training tailored to the Ministry’s organisation and processes.
- Equip staff in different departments with practical, role-based skills for their daily work in Odoo.
- Ensure consistent, correct use of Odoo ERP across the administration to reduce errors and manual rework.
- Build internal autonomy and expertise so the Ministry can rely on its own teams to use and evolve the solution.
The proposed solution
Targeted Odoo ERP training for a nationwide education ministry
Captivea Luxembourg delivered Odoo ERP training for the Ministry of Education, focusing on giving users practical knowledge they could apply immediately in their roles. Training sessions were tailored to the Ministry’s context as a large public administration in education, combining explanations of Odoo’s core concepts with concrete use cases and workflows. This approach equipped participants with the skills they needed to navigate the system confidently and laid the foundation for consistent, efficient use of Odoo ERP across the institution.
The first step of this project is to perform a complete analysis of the client's Odoo environment.
Analysis objectives
- To be reassured on the feasibility
- Show that we understood their business
- To confirm a budget
- To know and confirm how we will do it
- Know the timeline
Analysis processes
- Business discovery
- Workshops by theme / group of people / domains
- Create the deliverable documents
- Present it
- Handle feedback
The results
Benefits & returns on investment
What the client gained, day after day, once the solution went live.
Time saving
- Centralized organization of financial documents
- Generate quotes in a few clicks
- Quick sharing of documents
- Simplified supply management
- Automation of intervention schedules
Productivity gain
- Centralized management of leads and customers, increasing sales team efficiency
- Smoother order processing with real-time stock tracking
- Clear visualization of performance and key indicators
- Quick access to employee information
Increase in sales
- Improved client satisfaction through faster project delivery
- Better time management that helps allocate resources to the most profitable projects
- Identification of additional needs through ticket analysis
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