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Customer reference

Kanopée

Kanopée offers a comprehensive range of raw materials and processed ingredients tailored to the needs of the food industry. It also provides customized solutions to meet the specific requirements of its clients. With its expertise and international reach, Kanopée supports food businesses in enhancing their products and production processes.

Industry

Food/Hospitality

Location

Luxembourg

Implemented by

The context

Strengthening Odoo management to support growth

Kanopée offers a comprehensive range of raw materials and processed ingredients tailored to the needs of the food industry, with customised solutions and international support to help food businesses enhance their products and production processes.

Before the project, Kanopée was already using Odoo but needed clearer, more structured management processes and better support from its system to sustain its growth. The existing setup did not provide enough reassurance on feasibility, budget, or timeline, and the company wanted to be sure its tools truly reflected how its business operates.

The stakes for Kanopée were to secure a reliable ERP foundation that could keep pace with its growth, provide clear visibility into operations and financials, and avoid the risk of fragmented information or unsuitable tools slowing down decision-making and customer service.

Their needs

Clarifying needs and aligning Odoo with Kanopée’s growth

Kanopée has chosen Captivea to improve its management and support its growth. Through this collaboration, they benefit from software tailored to its needs.

  • To be reassured on the feasibility of the Odoo project and the future evolution of their system.
  • To be sure their partner fully understood their food supply business and its specific processes.
  • To confirm a realistic budget and a clear way of working before committing further.
  • To obtain a confirmed implementation timeline and a structured roadmap for the next steps.

The proposed solution

A structured Odoo analysis to build a tailored ERP roadmap

Captivea Luxembourg carried out a comprehensive analysis of Kanopée’s Odoo environment, beginning with business discovery workshops structured by theme, stakeholder group and domain. From these sessions, Captivea produced detailed deliverable documents, presented the findings, and incorporated feedback to refine the approach. Based on this, Odoo modules such as Accounting, Invoicing, Documents, CRM and Sales were aligned to deliver a single integrated business solution, centralise information, automate billing and repetitive tasks, and drive productivity gains and higher sales.

The first step of this project is to perform a complete analysis of the client's Odoo environment.

Analysis objectives

  • To be reassured on the faisability
  • Show that we understood their business
  • To confirm a budget
  • To know and confirm how we will do it
  • Know the timeline

Analysis processes

  1. Business discovery
  2. Workshops By theme / group of people / domains
  3. Create the deliverables documents
  4. Present it
  5. Handle feedback

Odoo apps deployed

The Odoo suite on this project

All Odoo applications, activated at the pace of the client's needs.

Sales & CRM

The results

Benefits & Returns on investment

What the client gained, day after day, once the solution went live.

Time saving

  • Centralized organization of financial documents
  • Generate quotes in a few clicks
  • Quick sharing of documents
  • Simplified supply management
  • Automation of intervention schedules

Productivity gain

  • Centralized management of leads and customers, increasing sales team efficiency
  • Smoother order processing with real-time stock tracking
  • Clear visualization of performance and key indicators
  • Quick access to employee information

Increase in sales

  • Improved client satisfaction through faster project delivery
  • Better time management that helps allocate resources to the most profitable projects
  • Identification of additional needs through ticket analysis

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