Customer reference
EURL Angebault
Angebault, through its online store Maisange, offers a wide range of equipment and spare parts to both businesses and individuals for home security, motorisation, and home automation.
Industry
Location
Neuil sous faye, France
Implemented by
Case on Odoo
The context
From a growing online store to an ERP built for security and automation
EURL Angebault, through its Maisange online store, supplies businesses and individuals with equipment and spare parts dedicated to home security, motorisation, and home automation.
Before the project, Angebault managed its Maisange online store, purchasing, inventory, and back-office activities with separate tools and manual processes. Order preparation, stock updates, and invoicing involved repeated data entry between the e-commerce site and internal follow-up, which made it difficult to maintain accurate availability information and to keep pace with growing demand.
The key challenges were to secure reliable order processing, keep stock levels and product availability under control, and offer fast, accurate service to both professional installers and private customers who rely on the Maisange catalogue for their security and home automation projects.
Their needs
A scalable ERP backbone for a specialist online retailer
Angebault wanted to structure its operations around a coherent ERP, simplify day-to-day workflows between the Maisange online store and the back office, and gain better visibility and control over its catalogue, stock, and customer orders.
- Centralise core data and processes in a single ERP instead of multiple scattered tools.
- Reduce manual re-entry between the online store, order management, and invoicing.
- Secure reliable stock visibility to meet delivery timelines for security and home automation equipment.
- Gain clearer oversight of the business to support the future growth of Maisange’s operations.
The proposed solution
An Odoo ERP foundation tailored to the Maisange online store
Captivea France implemented Odoo ERP as the backbone for Angebault, connecting the Maisange online store with streamlined back-office processes. The new setup supports the full flow from customer orders to fulfilment and invoicing, improves stock tracking for security and home automation products, and gives the team a clearer view of their catalogue and operations so they can manage growth with greater confidence.
The first step of this project is to perform a complete analysis of the client's Odoo environment.
Analysis objectives
- To be reassured on the feasibility
- Show that we understood their business
- To confirm a budget
- To know and confirm how we will do it
- Know the timeline
Analysis processes
- Business discovery
- Workshops by theme / group of people / domains
- Create the deliverable documents
- Present it
- Handle feedback
The results
Benefits & returns on investment
What the client gained, day after day, once the solution went live.
Time saving
- Centralized organization of financial documents
- Generate quotes in a few clicks
- Quick sharing of documents
- Simplified supply management
- Automation of intervention schedules
Productivity gain
- Centralized management of leads and customers, increasing sales team efficiency
- Smoother order processing with real-time stock tracking
- Clear visualization of performance and key indicators
- Quick access to employee information
Increase in sales
- Improved client satisfaction through faster project delivery
- Better time management that helps allocate resources to the most profitable projects
- Identification of additional needs through ticket analysis
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