Customer reference
EDITIONS WEKA
Leveraging a network of experts, a nationwide presence, and a comprehensive knowledge base, WEKA facilitates the sharing of expertise, skills, and experience within the public sector. By providing a comprehensive, innovative, and interactive offering, WEKA works tirelessly to support public officers, guiding them through their projects and careers on a daily basis.
Industry
Location
Bois-Colombes, France
Implemented by
Case on Odoo
The context
Modernising public sector publishing processes with Odoo ERP
EDITIONS WEKA is a French publishing specialist dedicated to the public sector, leveraging a network of experts, a nationwide presence and a comprehensive knowledge base to support public servants throughout their projects and careers.
Before working with Captivea, Éditions WEKA wanted to speed up internal workflows and better serve its public sector customers, but its existing processes and Odoo environment needed to be fully assessed to ensure they could support its ambitions and provide a reliable foundation for future growth.
The key objectives were to secure a feasible, well-framed Odoo project with a trusted partner, gain visibility on budget and timelines, and ultimately deliver a smoother, more responsive experience to public sector customers while improving internal efficiency.
Their needs
Clarifying needs and building confidence in an Odoo-driven transformation
Driven by a commitment to shortening internal processes and enhancing the customer experience for its public sector clientele, Éditions WEKA chose Captivea as its strategic partner for Odoo implementation.
- Be assured about the feasibility of the Odoo project and the proposed approach.
- Ensure that Captivea gained a thorough understanding of their publishing and public sector business.
- Confirm a clear, dependable budget and timeline for the Odoo implementation.
- Define how Odoo can streamline processes and improve the customer experience through automation and better data.
The proposed solution
A structured Odoo analysis to optimise ERP for public sector publishing
Captivea began the project with a complete analysis of Éditions WEKA’s Odoo environment, running business discovery workshops by theme, teams, and domains to understand their needs in depth. From this, Captivea created detailed deliverable documents, presented them, and incorporated feedback to define the best way to deploy and configure Odoo CRM, Sales, Subscriptions, Invoicing, Documents, and Dashboard. This structured approach laid the groundwork for time savings, automated billing, faster quote generation, real-time dashboards and reports, and increased sales through business process automation.
The first step of this project is to perform a complete analysis of the client's Odoo environment.
Analysis objectives
- To be reassured on the faisability
- Show that we understood their business
- To confirm a budget
- To know and confirm how we will do it
- Know the timeline
Analysis processes
- Business discovery
- Workshops By theme / group of people / domains
- Create the deliverables documents
- Present it
- Handle feedback
"We found much more than a software integrator."
The results
Benefits & Returns on investment
What the client gained, day after day, once the solution went live.
Time saving
- Centralised organisation of financial documents
- Generate Quotes in a Few Clicks
- Quick sharing of documents
- Simplified supply management
- Automation of intervention schedules
Productivity gain
- Centralised management of leads and customers, increasing sales team efficiency
- Smoother order processing with real-time stock tracking
- Clear visualisation of performance and key indicators
- Quick access to employee information
Increase in sales
- Improved client satisfaction through faster project delivery
- Better time management that helps allocate resources to the most profitable projects
- Identification of additional needs through ticket analysis
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