Customer reference
BEHRING
Behring, a manufacturer of secure water fountains based on its patented technology, has outfitted more than 600 establishments since 2006 and is headquartered in Meylan (Isère), France. Its fountains are installed in hospitals and nursing homes (under the Behring Water Care brand) and in restaurants and businesses (under the Behring Craft Water brand).
Industry
Location
MEYLAN, France
Implemented by
Case on Odoo
The context
Rapid growth and increasingly complex IoT-enabled water fountain operations
BEHRING is a wholesale and retail water fountain manufacturer based in Meylan, France, whose secure, patented fountains equip hospitals, nursing homes, restaurants and businesses under the Behring Water Care and Behring Craft Water brands.
Before the project, BEHRING was reaching the limits of its existing tools as the company grew, with fragmented information and processes that made it difficult to manage manufacturing, inventory, purchasing, services and finance efficiently within a single, coherent system.
The stakes for BEHRING were to support rapid growth, manage the complexity of IoT-equipped fountains, and gain reliable, real-time visibility over operations and performance to make informed decisions and deliver high-quality service.
Their needs
A digital management solution that keeps up with growth
BEHRING wanted to move to an Odoo ERP that could adapt to the complexity of its processes, centralise information and automate the monitoring and management of its connected water fountains.
- A scalable ERP that can adapt to complex, IoT-based processes
- Centralised and reliable information across inventory, manufacturing, services and finance
- Automation to cut down manual tasks and streamline day-to-day operations
- Real-time dashboards and reporting to steer the company with accurate data
The proposed solution
An Odoo ERP backbone connecting all of BEHRING’s key activities
Captivea France deployed Odoo ERP for BEHRING, starting with a complete analysis of the existing environment, then configuring and integrating apps such as Inventory, Manufacturing, PLM, Purchase, Quality, Project, Timesheet, Field Service, Helpdesk, Fleet, Dashboard, CRM, Sales, Subscriptions, Accounting, Expenses, Documents, Email Marketing and Marketing Automation to centralise information, automate processes and provide real-time dashboards for company management.
The first step of this project is to perform a complete analysis of the client's Odoo environment.
Analysis objectives
- To be reassured on the faisability
- Show that we understood their business
- To confirm a budget
- To know and confirm how we will do it
- Know the timeline
Analysis processes
- Business discovery
- Workshops By theme / group of people / domains
- Create the deliverables documents
- Present it
- Handle feedback
“It was time for us to switch to an ERP that could handle the complexity of our processes. For example, we offer fountains equipped with IoT technologies, so we needed a tool that could integrate automated monitoring of these machines.”
Odoo apps deployed
The Odoo suite on this project
All Odoo applications, activated at the pace of the client's needs.
Sales & CRM
Inventory & Manufacturing
Finance
Human Resources
Marketing
Productivity
The results
Benefits & Returns on investment
What the client gained, day after day, once the solution went live.
Time saving
- Centralized organization of financial documents
- Generate quotes in a few clicks
- Quick sharing of documents
- Simplified supply management
- Automation of intervention schedules
Productivity gain
- Centralized management of leads and customers, increasing sales team efficiency
- Smoother order processing with real-time stock tracking
- Clear visualization of performance and key indicators
- Quick access to employee information
Increase in sales
- Improved client satisfaction through faster project delivery
- Better time management that helps allocate resources to the most profitable projects
- Identification of additional needs through ticket analysis
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