Customer reference
Arduina
Arduina, a distinguished Ardennes-based coffee brand, offers a passionate selection of coffee beans and ground coffee. Committed to global forest preservation through fair trade practices, Arduina ensures fair compensation for producers, resulting in exceptional coffee quality. Each cup of Arduina coffee, roasted in the Ardennes, contributes to nature preservation and sustainable forests.
The context
A growing coffee roaster looking to structure and better control its operations
Arduina is a coffee brand based in the Ardennes that offers a carefully selected range of coffee beans and ground coffee, with a strong commitment to fair trade, forest preservation and sustainable roasting practices.
Before the project, Arduina’s ongoing expansion made it increasingly difficult to supervise day-to-day activities with their existing tools, which did not provide an integrated view of accounting, sales, human resources, marketing and projects.
For Arduina, the key challenge was to maintain control over a growing business, ensure reliable and efficient daily management, and gain better visibility across all processes while staying focused on coffee quality and sustainable commitments.
Their needs
An integrated ERP to supervise a fast-growing coffee business
Arduina wanted management software capable of effectively supervising its daily activities and bringing together accounting, sales, human resources, marketing, projects and other key functions in a single integrated solution.
- Implement an integrated system able to cover accounting, sales, HR, marketing, projects and more.
- Supervise daily activities from one place instead of juggling multiple separate tools.
- Support business growth with reliable processes and fewer manual and repetitive tasks.
- Gain clear, consolidated visibility on the company’s performance to guide decisions.
The proposed solution
A complete Odoo ERP foundation tailored to Arduina’s processes
Captivea Luxembourg began the project with a complete analysis of Arduina’s Odoo environment, then deployed Odoo ERP as the central platform, configuring CRM, Sales, Subscriptions, Rental, Social Marketing, Email Marketing, Events, Surveys, Accounting, Expenses, Documents, Discuss, Inventory, Purchase, Project, Timesheet and Employees to align with Arduina’s specific processes and provide comprehensive, integrated management.
The first step of this project is to perform a complete analysis of the client's Odoo environment.
Analysis objectives
- To be reassured on the faisability
- Show that we understood their business
- To confirm a budget
- To know and confirm how we will do it
- Know the timeline
Analysis processes
- Business discovery
- Workshops By theme / group of people / domains
- Create the deliverables documents
- Present it
- Handle feedback
Odoo apps deployed
The Odoo suite on this project
All Odoo applications, activated at the pace of the client's needs.
Website
Finance
Human Resources
Marketing
Productivity
The results
Benefits & Returns on investment
What the client gained, day after day, once the solution went live.
Time saving
- Centralized organization of financial documents
- Generate quotes in a few clicks
- Quick sharing of documents
- Simplified supply management
- Automation of intervention schedules
Productivity gain
- Centralized management of leads and customers, increasing sales team efficiency
- Smoother order processing with real-time stock tracking
- Clear visualization of performance and key indicators
- Quick access to employee information
Increase in sales
- Improved client satisfaction through faster project delivery
- Better time management that helps allocate resources to the most profitable projects
- Identification of additional needs through ticket analysis
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