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ERP software and e-commerce platform: friends for life!

14 November 2018 by
ERP software and e-commerce platform: friends for life!
Captivea USA, Sébastien RISS

You’ve decided to develop additional distribution channels on top of your e-commerce site. So you’ve chosen an ERP software (Odoo, in this case), but you’re still wondering whether it’s worthwhile to connect your ERP to your e-commerce platform. Here are some answers...

Easy product management

Currently, to update products on your online store, you create product pages manually, with SKU, photos, prices, descriptions and stock levels. This process is tedious and time-consuming, especially since you’ve already entered this information in your ERP software.

To avoid re-entering data and to reduce errors, you can create a gateway between your e-commerce platform and your ERP. Whenever new products are added or existing products are modified, updates on your e-commerce site will be done automatically and instantly. Your ERP software then becomes the single source of truth for your data.

Already running a Magento or Prestashop e-commerce site? Find out how to integrate your Odoo/Prestashop or Odoo/Magento connector

Inventory management becomes a breeze

When an order is placed on your e-commerce site, stock levels are updated in the back office of your e-commerce platform.

To keep your stock as accurate as possible, you need to carry out regular stocktakes to match your physical and system quantities. However, your warehouses may not be in the same city or even the same country, so it becomes difficult to monitor stock and ensure reliable quantities.

If you create a gateway between your ERP software and Magento (or Prestashop), stock movements will be updated automatically, reducing discrepancies and errors. This also allows you to anticipate disruptions and manage your production more effectively.

Start a free ERP trial now

Customer management, a real gold mine

All customer information collected through your online store is valuable to your business. However, this data may be lost or misinterpreted when you want to integrate it into your information system.

With the gateway between Odoo and Magento or Prestashop, the information will be automatically recorded in your central tool. This keeps your data secure and reliable, and frees you from manual, time-consuming processes. As customers are no longer limited to a single point of sale, you will be able to automatically reconcile all the data collected to fine-tune your product offering and marketing strategy.

Logistics management: puzzle solved

When a customer places an order on the site, it has to be prepared and then handed over to the carrier. The e-commerce platform lets you manage this process and keep the customer informed. However, this information must be entered in the ERP so that orders can be processed internally: purchase order, picking list, delivery order, invoice, etc.

With the gateway between Odoo and Prestashop (or Magento), the different stages of preparing and shipping the parcel will be synchronised between the two tools. Your customer will be updated instantly by email and via their personal online space.

Read the ERP guide

Accounting management: as easy as pie

The e-commerce platform generates an invoice with every order shipped. However, the accounts team still has to identify e-commerce transactions every day and enter them in Odoo, as invoices are specific to the platform.

The gateway between your ERP software and your e-commerce site allows you to transmit your accounting data automatically and securely. Customer invoices are generated in Odoo and transferred to your customer’s personal space. This makes your accounting much simpler.

In short, connecting Odoo with Magento or Prestashop lets you consolidate all your company data in a single tool. By cutting down on time-consuming tasks, your teams will become more efficient and motivated.

Download the ERP guide

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