Have you decided to implement the Odoo ERP to manage your business? Or maybe you have already deployed Odoo, but you want to optimise how you use it or switch versions? That’s great! It seems like you’ve made up your mind! But you still have a choice to make, and a very important one at that: the ERP provider who will support you.
With the wide range of software consultants, integrators and IT services companies out there, you might find it challenging to set the right criteria to choose the best Odoo integrator. Fortunately, there is a very reliable way to identify the most experienced companies on Odoo: Odoo certification.
The Assurance of an ERP Connoisseur
Practice makes perfect... Odoo certifications are issued by Odoo based on the partner's experience, number of ERP projects and the quality of service provided. Odoo offers 3 levels of certification: Ready, Silver and Gold.
And guess what? Captivea is the top Gold certified partner in the USA!
Engaging a certified company ensures you are working with an Odoo expert and not just a company that handles general ERP projects! The consultants you work with will have seen Odoo in action on the ground, and not only through technical documentation. A certified Odoo partner will be able to advise you on which module will meet each of your specific needs. They will also be familiar with the development community and the latest tools or APIs available.
Proven Track Record of Successful Odoo Deployments
You’d expect your integrator to have a solid understanding of Odoo. That’s a good thing. But it’s even better when they can provide their customers with proof of successful Odoo implementations. We therefore encourage you to ask – or rather, to insist on – feedback about the company’s experience with past Odoo deployments. As a certified integrator, they’ll most likely have references available for you. The idea here is to validate their approach, as well as their ability to stick to the specifications of your industry. If you are an SME and the service provider is specialised in retail, they may not be the right fit for you.
If you work in a niche market, or if your company is unlike any other, identify the sticking points or pitfalls that the integrator could potentially face if they lack experience in a particular area (compliance with sector-specific legislation, adapting to the different personalities in your company, experience with the technologies you use, etc.). The best way to validate this “customer feedback” is through customer testimonials on the integrator’s website. This way, you’ll be able to form your own opinion.
The Advantage of a Close Software Publisher/Integrator Relationship
A certified Odoo partner equals peace of mind, and you’ll come to understand that. There’s nothing better than the assurance of a provider who is up to date with the latest releases, the latest community developments, and so on. It means a partner who knows Odoo inside out and maintains regular contact with the software publisher’s teams.
Odoo has built a strong relationship with its partners through training courses, trade fairs, events, etc. Odoo teams are constantly in contact with members of their certified partner community. This means if you need something, the Odoo partner can quickly get a response from Odoo. Your service provider will be able to immediately notify Odoo's teams of any problem you might encounter and quickly find a solution.
Being an Odoo certified partner also means, at least for Captivea, spreading the good word. We are true ambassadors of this new generational ERP with a more than promising future. The proof? We regularly write articles on ERP. To find out more, go to our Odoo blog!
