Forgacom, a business consulting firm focused on SMEs led by Frédéric Dubois, chose Odoo and Captivea to support its growth. Frédéric Dubois, an expert in SME development for over 25 years, shares his experience and satisfaction in this customer testimonial.
Forgacom: 10 Years of Expertise Supporting SME Development
Forgacom is a consulting firm specialising in the organisation and management of SMEs in France, founded in 2014. For 10 years now, Forgacom has been helping business leaders grow their companies in various ways:
- Improving sales efficiency
- Better structuring the company
- Improving management control
Frédéric DUBOIS: A Portrait in Numbers
- Over 300 projects completed
- Over 700 projects supervised
- Over 1,000 companies supported in organisation and development
What challenges did they face before implementing Odoo?
Forgacom was looking for a software solution to address several key needs:
- Simplify e-invoicing processes
- Automate the creation and sending of e-invoices
- Reduce time spent on administrative work
- Save time on preparing proposals and tracking projects
- Create customised quotations and proposals quickly and easily
- Track project and task progress in real time
- Improve collaboration between teams
- Enable online signing
- Allow customers to sign electronic documents securely
- Speed up the approval process for quotations and invoices
- Improve the customer experience
- Have an integrated CRM solution
- Manage contacts and leads in one place
- Track every interaction and communication with customers
- Drive sales activities and identify new opportunities
The quoting and invoicing modules were critical for Forgacom. They needed a flexible and powerful solution that could meet their specific requirements. The implementation of Odoo enabled Forgacom to unify its business management, save time, and improve its overall performance.
Why did they choose Captivea?
Forgacom initially installed the Odoo software on their own. However, to get the most out of this powerful tool and fully leverage its features, Captivea was selected as their partner.
Captivea brought their expertise as a certified Odoo Gold Partner in France. We supported Forgacom in getting started with the software and provided training on the more complex aspects. This collaboration enabled Forgacom to benefit from the expertise of specialists in this field ERP software, ensuring optimal use of Odoo.
“I knew what Captivea was capable of and how responsive they were. I also know how much Sébastien RISS invests in training his employees, so I had complete confidence, and I must say that the results have proven me right.” - Frédéric DUBOIS, CEO of Forgacom
Odoo at Forgacom: More Than Just an Installation, a True Transformation
The The Odoo implementation project at Forgacom was not just a simple software installation, but a genuine digital transformation, constantly evolving in line with the company’s needs.
Frédéric Dubois emphasises that the deployment of Odoo is an ongoing process due to the software's rich functionality.
He highlights the importance of investing time upfront in the project to reap the benefits later. The constant evolution of the Forgacom project with Odoo demonstrates the adaptability and flexibility of the ERP software to meet the changing needs of businesses.
To learn more about how Captivea helped Forgacom succeed with Odoo, please visit Captivea's customer reference page:
"The implementation is never finished because Odoo is so complete that you always find a new feature to integrate.
( ... )
You have to accept to invest time at the beginning of the implementation to save time later." - Frédéric DUBOIS, CEO of Forgacom
Captivea and Odoo: A Winning Combination for Forgacom
Captivea: A Responsive and Training Partner
Frédéric Dubois praises the exemplary responsiveness and availability of the Captivea team.
He emphasises:
- Effective collaboration with the Captivea team
- Smooth communication
- Quick and transparent handling of requests
For Forgacom, Captivea took the time to fully understand the company's specific needs and to support them in the implementation of Odoo. The team was able to adapt to Forgacom's pace and requirements to ensure a quick adoption of the tool.
“I switched straight to Odoo when version 16 was released and now I’m using V17. During the tests recommended by my consultant, everything went smoothly. I just clicked a button, went to grab a coffee, and when I came back, the migration was already done. I was really impressed by how seamless the transition was.” - Frédéric DUBOIS, CEO of Forgacom
Odoo: A Solution That Exceeds Expectations
Frédéric Dubois says that Odoo is much more than just a business management solution. The software has helped them address secondary needs that have turned out to be essential.
Odoo Odoo automates time-consuming and repetitive tasks, allowing the Forgacom team to focus on other high-value tasks for the company.
The partnership between Forgacom and Captivea is not just a simple collaboration; it is a real success story that has transformed how Forgacom manages its activities.
The automation of repetitive tasks and the optimization of processes have allowed Forgacom's teams to focus on high-value missions.
The Knowledge module
“Odoo Knowledge has allowed us to structure and centralise our knowledge base, giving us great flexibility and saving a significant amount of time.” - Frédéric DUBOIS, CEO of Forgacom
The Website module
«The Website Module
«The Odoo website is intuitive and easy to use, making it easy to learn the tool. » - Frédéric DUBOIS, CEO of Forgacom
Conclusion on the Captivea and Forgacom collaboration
The partnership between Forgacom and Captivea is not just a simple collaboration; it is a real success story that has transformed how Forgacom manages its activities.
Automating repetitive tasks and optimising processes have allowed Forgacom’s teams to focus on higher-value tasks.
Join Captivea’s many satisfied customers and grow your business with a trusted Odoo partner!
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