Forgacom, a business consulting firm focused on SMBs and led by Frédéric Dubois, chose Odoo and Captivea to support its growth. With more than 25 years of experience in SMB development, Frédéric Dubois shares his experience and satisfaction in this customer testimonial.
Forgacom: 10 Years of Expertise Supporting SMB Growth
Forgacom is a consulting firm specializing in the organization and management of SMBs in France, founded in 2014. For the past 10 years, Forgacom has been helping business leaders grow their companies in various ways:
- Improving sales performance
- Better structuring the company
- Improving management control
Frédéric DUBOIS: A Snapshot in Numbers
- Over 300 projects completed
- Over 700 projects supervised
- Over 1,000 companies supported in organization and growth
What challenges did they face before implementing Odoo?
Forgacom was looking for a software solution to address several key needs:
- Simplify e‑invoicing processes
- Automate the creation and sending of e‑invoices
- Reduce the time spent on administrative tasks
- Save time on drafting proposals and tracking projects
- Create customized quotes and proposals quickly and easily
- Track project and task progress in real time
- Improve collaboration between teams
- Enable online signatures
- Allow customers to sign electronic documents securely
- Speed up the approval process for quotes and invoices
- Improve the customer experience
- Have an integrated CRM solution
- Manage contacts and leads in one central place
- Track every interaction and communication with customers
- Guide sales activities and identify new opportunities
The quoting and invoicing modules were essential for Forgacom. They needed a flexible, powerful solution that could meet their specific requirements. The implementation of Odoo enabled Forgacom to unify its business management, save time, and improve its overall performance.
Why did they choose Captivea?
Forgacom initially installed the Odoo software on its own. However, to get the most out of this powerful tool and fully leverage its features, Captivea was selected as their partner.
Captivea brought its expertise as a certified Odoo Gold Partner in France. We helped Forgacom get started with the software and provided training on the more complex aspects. This collaboration allowed Forgacom to benefit from the expertise of specialists in this field ERP software, ensuring optimal use of Odoo.
“I knew what Captivea was capable of and how responsive they were. I especially know how much Sébastien RISS invests in training his employees, so I had complete confidence, and I must say that the results have proven me right.” - Frédéric DUBOIS, CEO of Forgacom
Odoo at Forgacom: more than just an installation, a true transformation
The The Odoo implementation project at Forgacom was not just a simple software installation, but a true digital transformation, constantly evolving to match the company’s needs.
Frédéric Dubois emphasizes that deploying Odoo is an ongoing process because of the software’s extensive functionality.
He highlights the importance of investing time upfront in the project to reap the benefits later. The constant evolution of the Forgacom project with Odoo demonstrates the adaptability and flexibility of the ERP software in meeting the changing needs of businesses.
To learn more about how Captivea helped Forgacom succeed with Odoo, please visit Captivea’s customer reference page:
“The implementation is never finished because Odoo is so complete that you always find a new feature to integrate.
( ... )
You have to be willing to invest time at the beginning of the implementation to save time later.” - Frédéric DUBOIS, CEO of Forgacom
Captivea and Odoo: A Winning Combination for Forgacom
Captivea: A Responsive and Training Partner
Frédéric Dubois praises the outstanding responsiveness and availability of the Captivea team.
He emphasizes:
- Effective collaboration with the Captivea team
- Smooth communication
- Quick and transparent handling of requests
For Forgacom, Captivea took the time to fully understand the company’s specific needs and to support them throughout the implementation of Odoo. The team was able to adapt to Forgacom’s pace and requirements to ensure a quick adoption of the tool.
“I switched directly to Odoo when version 16 was released and now I'm using V17. During the tests recommended by my consultant, everything went smoothly. I simply pressed a button, took the time to get a coffee, and when I came back, the migration was already finished. I was really impressed by such a smooth transition.” - Frédéric DUBOIS, CEO of Forgacom
Odoo: A Solution That Exceeds Expectations
Frédéric Dubois says that Odoo is much more than just a business management solution. The software has enabled them to address secondary needs that turned out to be essential.
Odoo Odoo automates time-consuming and repetitive tasks, allowing the Forgacom team to focus on other high-value tasks for the company.
The partnership between Forgacom and Captivea is more than a simple collaboration; it is a true success story that has transformed how Forgacom manages its operations.
The automation of repetitive tasks and the optimization of processes have allowed Forgacom's teams to focus on high-value missions.
The Knowledge module
“Odoo Knowledge has allowed us to formalize and centralize our knowledge base, offering great flexibility and considerable time savings.” - Frédéric DUBOIS, CEO of Forgacom
The Website module
«The Website Module
«The Odoo website is intuitive and easy to use, making it easy to learn the tool. » - Frédéric DUBOIS, CEO of Forgacom
Conclusion on the Captivea–Forgacom collaboration
The partnership between Forgacom and Captivea is more than a simple collaboration; it is a true success story that has transformed how Forgacom manages its operations.
The automation of repetitive tasks and the optimization of processes have allowed Forgacom's teams to focus on high-value activities.
Join Captivea's many satisfied customers and grow your business with a trusted Odoo partner!
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