Trainer/Coach Sales developement representative
Antananarivo,
Madagascar
French-speaking or English-speaking
Captivea, an international integrator of the Odoo ERP solution and a key player in digital transformation, continues to grow and is strengthening its sales teams.
We are looking for a Trainer / coach SDR, either French or English-speaking, who is passionate about B2B cold calling and team coaching, to support the acceleration of our LeadGen strategy.
Responsibilities |
| Train and support our sales development representative teams on a daily basis, across different markets (French-speaking and English-speaking), in best practices for cold outreach (cold calling, cold chatting, objection handling, appointment setting). |
| Onboard and train new team members to ensure fast and measurable skill development. |
Monitor the performance of each SDR, analyze KPIs (call volume, conversion rate, appointment rate, etc.), and propose improvement actions to enhance team performance. |
Design, structure, and facilitate an innovative learning program: Thematic workshops, role-playing, call simulations/listening sessions, experience-sharing sessions. |
Analyze current practices, identify friction points, and recommend innovative solutions to boost performance. |
Contribute to team energy and momentum, bringing drive and a winning mindset to daily workshops. |
Profile |
| Expérience significative (minimum 3/4 ans) en centre d’appel ou en entreprise de prospection téléphonique BtoB, idéalement en environnement international. |
| Solide maîtrise des techniques de prospection à froid, avec des résultats tangibles à l'appui. |
| Excellente communicatrice : énergique, pédagogique et inspirante. |
Vous savez comment partager votre enthousiasme et rassembler une équipe ! |
Ability to design impactful training programs and lead dynamic workshops. |
Esprit analytique, axé sur les résultats et motivé par les défis. |
L'expérience avec des outils CRM et des plateformes de prospection numérique est un atout. |
La maîtrise du français ou de l'anglais est obligatoire. |