Customer reference
Navike
NAVIKE LLC is a turnkey company specialising in the procurement of goods and services for Government, Hospitality, and B2B clients across the Caribbean. We source medical equipment, disaster relief supplies, drilling machinery, IT solutions, and office/JanSan products.
The Turks & Caicos Islands are one of our key markets, driven by their growing reputation as a luxury destination, proximity to the US, and rapidly expanding population.
Built on service, innovation, reliability, and strong relationships, NAVIKE LLC continues to secure new contracts. Our mission is to provide clients with the products essential to their success while building lasting, mutually beneficial partnerships with suppliers.
The context
Fast-growing procurement specialist needing integrated, reliable operations
Navike is a turnkey company that procures and supplies goods and services for Government, Hospitality, and B2B clients across the Caribbean, with key markets such as the Turks & Caicos Islands.
Before the project, Navike managed procurement, sales, and client relationships with fragmented tools, making it difficult to link CRM and ERP data, track stock and projects in real time, and respond quickly and consistently to complex RFPs.
The goals were to support rapid growth with reliable processes, improve responsiveness to RFPs, and gain clear visibility over procurement, inventory, projects, and finances for better decision-making.
Their needs
One centralised ERP and CRM to manage procurement, projects, and RFPs
Navike needed a single solution to centralise its operations and combine ERP and CRM, in order to better manage clients, streamline internal processes, and respond efficiently to RFPs.
- Centralise all operational data in one Odoo ERP platform instead of scattered tools.
- Unify CRM, sales, and accounting so quotes, orders, and invoices flow without re-entry.
- Improve responsiveness and reliability when answering client RFPs and managing contracts.
- Give management real-time visibility into stock, projects, and finances to steer the business.
The proposed solution
A tailored Odoo ERP foundation built around Navike’s procurement workflows
Captivea deployed Odoo ERP for Navike, starting with a complete analysis of the existing environment, defining objectives, budget, and timeline, and running business discovery workshops. Based on this, Odoo modules such as Inventory, Manufacturing, Purchase, Maintenance, CRM, Sales, Project, Accounting, Invoicing, Expenses, and Sign were configured to centralise operations, automate stock tracking and schedules, streamline RFP and purchasing flows, and provide instant, consolidated financial and operational reporting.
The first step of this project is to perform a complete analysis of the client's Odoo environment.
Analysis objectives
- To be reassured on the faisability
- Show that we understood their business
- To confirm a budget
- To know and confirm how we will do it
- Know the timeline
Analysis processes
- Business discovery
- Workshops By theme / group of people / domains
- Create the deliverables documents
- Present it
- Handle feedback
Odoo apps deployed
The Odoo suite on this project
All Odoo applications, activated at the pace of the client's needs.
Inventory & Manufacturing
Finance
Productivity
The results
Benefits & Returns on investment
What the client gained, day after day, once the solution went live.
Time saving
- Centralized organization of financial documents
- Generate quotes in a few clicks
- Quick sharing of documents
- Simplified supply management
- Automation of intervention schedules
Productivity gain
- Centralized management of leads and customers, increasing sales team efficiency
- Smoother order processing with real-time stock tracking
- Clear visualization of performance and key indicators
- Quick access to employee information
Increase in sales
- Improved client satisfaction through faster project delivery
- Better time management that helps allocate resources to the most profitable projects
- Identification of additional needs through ticket analysis
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