Customer reference
ITI Engineering
ITI Engineering, an award-winning leader in aerospace IT engineering, provides innovative solutions for global clients like Lockheed Martin and the US Department of Defense. Their team of experts offers a variety of services, including software development, data transfer systems, and technical support throughout a product’s lifecycle.
Industry
Location
Winter Springs, United States
Implemented by
Case on Odoo
The context
From expanding aerospace projects to a robust ERP backbone
ITI Engineering is an award-winning leader in aerospace IT engineering that provides innovative solutions, software development, data transfer systems, and technical support for clients such as Lockheed Martin and the US Department of Defense.
Before the project, ITI Engineering had expanded from software engineering into product development and manufacturing, and their existing tools were no longer sufficient to manage complex project management and technical support processes with the level of control and responsiveness they needed.
The goal was to secure a robust, scalable system capable of supporting demanding aerospace projects, ensuring reliable delivery, consistent data, and efficient operations for high-profile clients.
Their needs
A robust ERP to streamline complex aerospace operations
ITI Engineering wanted a robust ERP system that would streamline complex project management and technical support activities, implemented and maintained with support from Captivea.
- Gain confidence in the feasibility of Odoo ERP for their complex aerospace engineering activities.
- Confirm that Captivea fully understands their business processes, domains, and constraints.
- Validate the project budget and how the implementation will be carried out.
- Define and confirm a clear project timeline and roadmap for the ERP deployment.
The proposed solution
A structured Odoo analysis leading to an integrated ERP solution
Captivea began with a complete analysis of ITI Engineering’s Odoo environment through business discovery and themed workshops, then documented and presented deliverables, handled feedback, and built an Odoo ERP foundation using modules such as Inventory, Manufacturing, PLM, Purchase, Quality, Invoicing, Expenses, Odoo Studio, Sales, and Subscriptions to automate tasks, optimise purchasing and inventory, and support their aerospace operations.
The first step of this project is to perform a complete analysis of the client's Odoo environment.
Analysis objectives
- To be reassured on the faisability
- Show that we understood their business
- To confirm a budget
- To understand and confirm how we will do it
- Know the timeline
Analysis processes
- Business discovery
- Workshops By theme / group of people / domains
- Create the deliverables documents
- Present it
- Handle feedback
The results
Benefits & Returns on investment
What the client gained, day after day, once the solution went live.
Time savings
- Centralised organisation of financial documents
- Generate Quotes in a Few Clicks
- Quick sharing of documents
- Simplified supply management
- Automation of intervention schedules
Productivity gain
- Centralised management of leads and customers, increasing sales team efficiency
- Smoother order processing with real-time stock tracking
- Clear visualisation of performance and key indicators
- Quick access to employee information
Increase in sales
- Improved client satisfaction through faster project delivery
- Better time management that helps allocate resources to the most profitable projects
- Identification of additional needs through ticket analysis
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