As more and more companies digitize their operations the customer relations industry has evolved accordingly. For companies lagging behind in new digitization trends, e-mail automation software can bring a would of new benefits and savings. It is estimated that in France, an executive receives an average of 88 messages per day, spending the equivalent of more than 5 hours per day on their email. Not only is email time-consuming, but if not optimized your company stands to lose leverage on a key tool in strengthening customer relationships.