City of South Haven

Overview of CITY OF SOUTH HAVEN

Business sector	Public administration - Municipal Government
Installed solution	Odoo Online
Number of employees	155 - 160 employees
Number of licenses
Year of integration	2026
ERP Integrator	CAPTIVEA USA, North America - Odoo Partner
Odoo Link	City of South Haven

WHO IS CITY OF SOUTH HAVEN ?

The City of South Haven is a municipal government founded in 1869 and incorporated as a city in 1902, located along the sandy beaches of Lake Michigan in Michigan. It serves a year-round population of approximately 5,000 residents, with a strong seasonal tourism peak. The city manages a healthy business district, industrial parks, marinas, and parks, and operates under a Council/Manager form of government.

THEIR NEEDS

To address ongoing support questions, system customizations, report modifications, and optimized inventory management, the City of South Haven partnered with Captivea to enhance and maintain its Odoo ERP solution.

THE PROPOSED SOLUTION

The first step of this project is to perform a complete analysis of the client's Odoo environment.

Analysis objectives

To be reassured on the faisability
Show that we understood their business
To confirm a budget
To know and confirm how we will do it
Know the timeline

Analysis processes

Business discovery
Workshops By theme / group of people / domains
Create the deliverables documents
Present it
Handle feedback

Odoo installed modules

Benefits & Returns on investment

Time saving

Optimized payment tracking, with automatic reminders
Avoid duplicate entry of information
Facilitated collaboration with integrated communication tools
Optimized resource planning to avoid workload overload
Automated project budget tracking

Productivity gain

Simplified task coordination among team members
Centralization of documents and information for better accessibility
Real-time visibility on project progress to quickly adjust strategies
Reduction of stock errors with automated validation and traceability

Increase in sales

Real-time stock management to better meet customer demands
Cost reduction through optimized inventory management
Optimization of vehicle-related expenses
Proactive tracking of vehicle maintenance